®REFERENCEGUIDE8512066.book Page a Tuesday, January 16, 2007 11:02 AM
CHAPTER 1: About This Reference48512066.book Page 4 Tuesday, January 16, 2007 11:02 AM
CHAPTER 6: Troubleshooting94The computer does not recognize an add-in Ethernet card• Shut down and restart your computer.• Make sure that you have ins
www.gateway.com95Hard driveYou see an “Insufficient disk space” error message• Delete unnecessary files from the hard drive using Disk Cleanup. For in
CHAPTER 6: Troubleshooting96InternetSee also “Modem (dial-up)” on page 102.You cannot connect to the Internet• If you are using a dial-up modem, make
www.gateway.com97Connecting to a Web site takes too longMany factors can affect Internet performance:• The condition of the telephone lines in your re
CHAPTER 6: Troubleshooting98Liquid spilled in the keyboard• If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Cle
www.gateway.com99• Type of connection used—You can connect the Media Center computer video output to a TV. However, the connection type has an affect
CHAPTER 6: Troubleshooting100• Type of TV (interlaced or progressive scan)Many TVs use interlaced video. Interlaced video displays a video frame with
www.gateway.com101You want to know whether you can play recorded programs on other computers• Yes, you can. A DVR-MS file recorded to DVD can be repla
CHAPTER 6: Troubleshooting102Modem (cable or DSL)• See the documentation that came with your modem for additional troubleshooting information.Modem (d
www.gateway.com103• Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to t
CHAPTER25Checking Out YourComputer• Front• Back8512066.book Page 5 Tuesday, January 16, 2007 11:02 AM
CHAPTER 6: Troubleshooting104If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your computer ha
www.gateway.com105The modem is noisy when it dials and connectsWhen your modem tries to connect to another modem, it begins handshaking. Handshaking i
CHAPTER 6: Troubleshooting106The color is not uniform• Make sure that the monitor warms up for at least 30 minutes before making a final judgment abou
www.gateway.com107NetworksYou cannot connect to your company networkEvery network is unique. Contact your company computer department or network admin
CHAPTER 6: Troubleshooting108The printer is on but will not print• Check the cable between the printer and your computer. Make sure that it is connect
www.gateway.com109• Wait until files have been printed before sending additional files to the printer.• If you print large files or many files at one
CHAPTER 6: Troubleshooting110• To recover software and device drivers that were pre-installed at the factory, see “Recovering pre-installed software a
www.gateway.com111Preparing for software and device driver recoveryYou can usually recover your pre-installed software and drivers from your hard driv
CHAPTER 6: Troubleshooting1124 Insert a blank, recordable disc into a recordable disc drive, then click Next. If an AutoPlay dialog box opens, click t
www.gateway.com113Recovering pre-installed software and drivers using Gateway Recovery CenterTo recover specific drivers and software: 1 Click (Start
CHAPTER 2: Checking Out Your Computer6FrontImportantYour computer hardware options and port locations may vary from this illustration.Memory card read
CHAPTER 6: Troubleshooting1144 Click the software or driver you want to recover, then click Next.Recovering pre-installed software and drivers using r
www.gateway.com1152 To recover pre-installed software, click Application recovery, click the software you want to recover, then click Next.- OR -To re
CHAPTER 6: Troubleshooting116Using Microsoft System RestoreMicrosoft System Restore periodically takes “snapshots” of your system settings and saves t
www.gateway.com1172 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box
CHAPTER 6: Troubleshooting118Manually creating a restore pointTo manually create a restore point: 1 Click (Start), Control Panel, System and Maintena
www.gateway.com119Recovering your system to its factory conditionIf your computer’s problems are not solved by any of the other recovery options, you
CHAPTER 6: Troubleshooting1208 Click Yes, then click Next. The Factory image recovery window opens, which shows you the progress of the system recover
www.gateway.com121Telephone supportBefore calling Gateway Customer CareIf you have a technical problem with your computer, follow these recommendation
CHAPTER 6: Troubleshooting122Telephone numbersGateway offers a wide range of customer service, Customer Care, and information services.Automated troub
www.gateway.com123Self-helpIf you have how-to questions about using your Gateway-supplied hardware or software, see the following resources:• The prin
www.gateway.com7Component Icon DescriptionDVD/CD drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large
CHAPTER 6: Troubleshooting1248512066.book Page 124 Tuesday, January 16, 2007 11:02 AM
APPENDIXA125 Legal Notices• Important safety information• Regulatory compliance statements• Environmental information• Notices8512066.book Page 125
APPENDIX A: Legal Notices126Important safety informationYour Gateway system is designed and tested to meet the latest standards for safety of informat
www.gateway.com127Care during use•Do not walk on the power cord or allow anything to rest on it.•Do not spill anything on the system. The best way to
APPENDIX A: Legal Notices128•Reorient or relocate the receiving antenna•Increase the separation between the equipment and receiver•Connect the equipme
www.gateway.com129When programming or making test calls to emergency numbers:•Remain on the line and briefly explain to the dispatcher the reason for
APPENDIX A: Legal Notices130Laser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, in
www.gateway.com131Power linesDo not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits
APPENDIX A: Legal Notices132Environmental informationThe product you have purchased contains extracted natural resources that have been used in the ma
www.gateway.com133Trademark acknowledgmentsGateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the
CHAPTER 2: Checking Out Your Computer8BackImportantYour computer’s hardware options and port locations may vary from this illustration.Component Icon
APPENDIX A: Legal Notices1348512066.book Page 134 Tuesday, January 16, 2007 11:02 AM
135AAC power connector 8accessoriessafety precautions 127activity indicatorsSee indicatorsapplication buttons 23application key 22, 23arrow keys
136Indexspeakers 28connectingmodem 18PS/2 keyboard 11PS/2 mouse 11to Ethernet network 9, 17to Internet 9to network 9, 17connectionsaudio in 10
137www.gateway.comadding 48locating drive 7replacing 48troubleshooting 91, 93DVI monitor port 11Eediting buttons 21, 23electrostatic discharge (
138Indexperipheral devices 28power supply 60printer 28processor 61rear fan 58scanner 28side panel 41system battery 47system board 68Internetb
139www.gateway.commousebuttons 24cleaning 77clicking 25double-clicking 25moving pointer 24, 25moving screen objects 25opening files, folders, an
140Indexmouse 11RRAMSee memoryrebooting computer 20recordable drive 7locating 7removing files and folders 80resetting computer 20restarting comp
141www.gateway.com86settings from old computer 85troubleshootingadd-in cards 91automated system 122cards 91CD drive 91display 93DVD drive 91, 9
142Index8512066.book Page 142 Tuesday, January 16, 2007 11:02 AM
8512066.book Page 143 Tuesday, January 16, 2007 11:02 AM
www.gateway.com9Rear speaker jack(black plug)Plug your rear right and left speakers into this jack. For more information, see “Configuring the audio j
MAN FX510 CONS REF GDE V R0 1/078512066.book Page 144 Tuesday, January 16, 2007 11:02 AM
CHAPTER 2: Checking Out Your Computer10Audio input (Line in) jack (blue plug)-OR-Side speaker jackIf the back of your computer has five audio jacks, t
www.gateway.com11Digital coaxial audio port (some models)-OR-Video portPlug a single digital coaxial audio connector into this jack for digital audio.
CHAPTER 2: Checking Out Your Computer128512066.book Page 12 Tuesday, January 16, 2007 11:02 AM
CHAPTER313Setting Up and GettingStarted• Working safely and comfortably• Preparing power connections• Connecting to a broadband modem or network• Conn
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CHAPTER 3: Setting Up and Getting Started14Working safely and comfortablyBefore using your computer, follow these general guidelines for setting up a
www.gateway.com15Reducing eye strainSunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.• Pos
CHAPTER 3: Setting Up and Getting Started16Sitting at your computer• Avoid bending, arching, or angling your wrists. Make sure that they are in a rela
www.gateway.com17Checking the voltage selectionThe power supply, a component built into your computer, provides power to the system board, add-in card
CHAPTER 3: Setting Up and Getting Started18Connecting a dial-up modemYour computer may have a 56K modem that you can use with a standard telephone lin
www.gateway.com195 To open your computer’s main menu, click (Start). From that menu, you can run programs and search for files. For more information
CHAPTER 3: Setting Up and Getting Started20To put your computer to sleep: 1 Click (Start), then click (power). The computer saves your session and
www.gateway.com212 If your computer does not turn off, press and hold the power button until the computer turns off (about five seconds), then press i
CHAPTER 3: Setting Up and Getting Started22Elite multimedia keyboard featuresThe keyboard has several different types of keys and buttons. Your keyboa
www.gateway.com23Feature Icon DescriptionSleep button Press this button to activate your computer’s Sleep (power-saving) mode.Function keys Press thes
iChapter 1: About This Reference. . . . . . . . . . . . 1About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Ac
CHAPTER 3: Setting Up and Getting Started24Using the mouseThe mouse is a device that controls the pointer movement on the computer display. This illus
www.gateway.com25You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.For more informat
CHAPTER 3: Setting Up and Getting Started26Adjusting the volumeYou can adjust volume using your speakers’ controls or the Windows volume controls. You
www.gateway.com274 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual
CHAPTER 3: Setting Up and Getting Started28Configuring the audio jacksIf the back of your computer has five audio jacks, they are universal jacks. Thi
www.gateway.com29IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device w
CHAPTER 3: Setting Up and Getting Started30How it increases performanceThe more drives you have in your RAID 0 array, the faster the potential drive r
www.gateway.com31RAID for securityRAID 1 maintains a complete copy of a file set on each physical hard drive in the array. Maintaining simultaneous, c
CHAPTER 3: Setting Up and Getting Started32RAID 5 stripes both data and parity information across multiple drives. Striping across drives improves ove
www.gateway.com33Preparing your computer for RAIDSetting up RAID on your computer can involve two major steps, depending on how your computer has been
ContentsiiRAID for performance . . . . . . . . . . . . . . . . . . . . . . . . . . . 29RAID for security . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 3: Setting Up and Getting Started34Creating a RAID volumeBecause RAID can be configured so many ways, this procedure covers only the basics.To
www.gateway.com354 Change the following settings:• Name—Type a volume name (up to 16 characters) or use the default name, then press ENTER.• RAID Leve
CHAPTER 3: Setting Up and Getting Started364 Press ↑ or ↓ to highlight the RAID volume you want to delete, then press DELETE. A warning message appear
www.gateway.com37Getting helpFor more information on RAID concepts, configuration, and maintenance, search for RAID FAQ information on the Gateway Tec
CHAPTER 3: Setting Up and Getting Started388512066.book Page 38 Tuesday, January 16, 2007 11:02 AM
CHAPTER439Upgrading Your Computer• Preventing static electricity discharge• Opening and closing the case• Adding or replacing memory• Replacing the sy
CHAPTER 4: Upgrading Your Computer40Preventing static electricity dischargeThe components inside your computer are extremely sensitive to static elect
www.gateway.com41Opening the caseYour computer case provides easy access to internal components.Removing the side panelTo remove the side panel: 1 Fo
CHAPTER 4: Upgrading Your Computer426 Lift the cover release lever, then swing the side panel away from the computer.8512066.book Page 42 Tuesday, J
www.gateway.com43Removing the front bezelTo remove the front bezel: • Push on the three spring tabs, grasp the right side of the front bezel, then pu
www.gateway.comiiiCleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Cleaning optical discs . . . . . . . . . . . . . . .
CHAPTER 4: Upgrading Your Computer44Closing the caseReplacing the front bezelTo replace the front bezel: 1 Insert the tabs on the left side of the be
www.gateway.com452 Insert the bottom edge of the side panel into the inside bottom edge of the computer, then swing the side panel in toward the top o
CHAPTER 4: Upgrading Your Computer463 Find the memory module banks on your system board.4 If you are removing a DIMM from the memory module bank, gent
www.gateway.com4710 Click (Start), right-click Computer, then click Properties. The amount of memory in your computer is displayed.Replacing the syste
CHAPTER 4: Upgrading Your Computer488 Push the battery release tab. The battery pops out of the socket.9 Make sure that the positive (+) side of the n
www.gateway.com493 If you are installing a new drive, slide the drive release latch toward the back of the computer, then go to Step 7.- OR -If you ar
CHAPTER 4: Upgrading Your Computer505 Slide the drive release latch toward the back of the computer to release the drive.6 Slide the drive forward and
www.gateway.com513 If you are installing a new drive, go to Step 6.- OR -If you are replacing an existing drive, disconnect the cables from the drive,
CHAPTER 4: Upgrading Your Computer529 Replace the front bezel by following the instructions in “Replacing the front bezel” on page 44.10 Replace the s
www.gateway.com535 Remove the thumbscrew holding the card reader in the drive bay.6 Slide the drive release latch back to release the card reader, the
ContentsivPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Printer . . . . . . . . . . . . . . . . . . . . .
CHAPTER 4: Upgrading Your Computer54Adding or replacing a hard driveTo add or replace a hard drive: 1 Remove the side panel by following the instruct
www.gateway.com554 Remove the hard drive by sliding it out of the drive bay.5 Note any jumper settings on the old drive and set the jumper on the new
CHAPTER 4: Upgrading Your Computer5612 If you are installing a primary drive, install Windows using the operating system DVD that came with your compu
www.gateway.com573 Disconnect the fan cable from the system board. The location of the fan connection may vary, so trace the fan cable from the fan to
CHAPTER 4: Upgrading Your Computer588 Reconnect the fan cable to the system board.9 Replace the fan cover.10 Replace the side panel by following the i
www.gateway.com593 Remove the four screws that secure the fan to the inside back of the computer, then remove the fan from inside the computer. Note t
CHAPTER 4: Upgrading Your Computer60Replacing the power supplyTo replace the power supply: 1 Remove the side panel by following the instructions in “
www.gateway.com61Replacing the heat sink and processorTo replace the heat sink and processor: 1 Remove the side panel by following the instructions i
CHAPTER 4: Upgrading Your Computer624 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (The screws can
www.gateway.com639 Replace the fan cover.10 Return your computer to its upright position.11 Replace the side panel by following the instructions in “R
CHAPTER11About This Reference• About this guide• Accessing the online User Guide• Gateway contact information• Microsoft Certificate of Authenticity•
CHAPTER 4: Upgrading Your Computer644 Remove the screw that secures the front I/O panel board to the computer, then remove the I/O panel board by push
www.gateway.com65Adding or replacing an expansion cardTo add or replace an expansion card: 1 Remove the side panel by following the instructions in “
CHAPTER 4: Upgrading Your Computer663 Open the expansion card cover.4 If you are replacing a card, disconnect any cables that are attached to the card
www.gateway.com675 Remove the old expansion card (if necessary). You can slightly seesaw the card end-to-end to loosen it, but do not bend the card si
CHAPTER 4: Upgrading Your Computer6810 Replace the side panel by following the instructions in “Replacing the side panel” on page 44.Replacing the sys
www.gateway.com695 Remove the fan cover by squeezing the top (1) and bottom (1), then pulling the cover (2) out.6 Find the memory module banks on your
CHAPTER 4: Upgrading Your Computer708 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (These screws c
www.gateway.com7111 Lift the system board up and out of the case.12 Align the new system board on the standoffs and secure it into the computer case w
CHAPTER 4: Upgrading Your Computer7220 Install the fan cover.21 Install the expansion cards into the expansion slots. You can slightly seesaw a card e
CHAPTER573Maintaining YourComputer• Setting up a maintenance schedule• Caring for your computer• Cleaning your computer• Updating Windows• Using BigFi
CHAPTER 1: About This Reference2About this guideThis guide includes information and maintenance instructions that are specific to your model of Gatewa
CHAPTER 5: Maintaining Your Computer74Setting up a maintenance scheduleUse the following table to set up a regular maintenance schedule.Caring for you
www.gateway.com75• Avoid subjecting your computer to extreme temperature changes. The case can become brittle and easy to break in cold temperatures a
CHAPTER 5: Maintaining Your Computer76Cleaning the exterior• Always turn off your computer and other peripheral devices before cleaning any components
www.gateway.com77Cleaning the monitor To clean the monitor: • To clean an LCD flat panel monitor, use a soft cloth and water to clean the screen. Dam
CHAPTER 5: Maintaining Your Computer78Updating WindowsWindows Update helps you keep your computer up-to-date. Use Windows Update to choose updates for
www.gateway.com79Checking hard drive spaceTo check hard drive space: 1 Click (Start) then click Computer. The Computer window opens.2 Right-click t
CHAPTER 5: Maintaining Your Computer80Deleting unnecessary filesDelete unnecessary files, such as temporary files and files in the Recycle Bin, to fre
www.gateway.com81Checking the hard drive for errorsThe Error-checking program examines the hard drive for physical flaws and file and folder problems.
CHAPTER 5: Maintaining Your Computer82Defragmenting the hard driveWhen working with files, sometimes Windows divides the file information into pieces
www.gateway.com833 Click Defragment now. This process may take hours to complete, depending on the size of the drive being defragmented. Backing up fi
www.gateway.com3Gateway contact informationThe label on the side of your computer case contains information that identifies your computer model and se
CHAPTER 5: Maintaining Your Computer84Scheduling maintenance tasksTask Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter
www.gateway.com85Moving from your old computer Moving with Windows Easy TransferYou can move your files, folders, software settings, and user account
CHAPTER 5: Maintaining Your Computer86Moving files and settings manually You can manually transfer your personal data files by copying them to removab
www.gateway.com87To find files using Find or Search: 1 In Windows Vista, click (Start), then click Search. The Search Results window opens.- OR -In
CHAPTER 5: Maintaining Your Computer888512066.book Page 88 Tuesday, January 16, 2007 11:02 AM
CHAPTER689Troubleshooting• Safety guidelines• First steps• Troubleshooting• Recovering your system• Telephone support8512066.book Page 89 Tuesday, J
CHAPTER 6: Troubleshooting90Safety guidelinesWhile troubleshooting your computer, follow these safety guidelines:First stepsIf you have problems with
www.gateway.com91• If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each i
CHAPTER 6: Troubleshooting92• Some music CDs have copy protection software. You may not be able to play these CDs on your computer.• Clean the disc. F
www.gateway.com93• DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be abl
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