Gateway 7210 Manual de usuario

7210 ServerSystem Manual

Front panel 3PS1 status LED that glows green when the first power supply module in the redundant power supply is installed and working correc

Avoiding power source problems 936Managing the ServerAvoiding power source problemsSurge suppressors, line conditioners, and uninterruptible

94 Managing the ServerLine conditionersA line conditioner protects the server from the small fluctuations in voltage from an electrical suppl

Maintain and manage your hard drive 95Use Check Disk from once a week to once a month, depending on how often you use the server. Also use Ch

96 Managing the ServerBacking up filesRegularly backing up your files protects you from losing data and lets you keep fewer files on your har

Maintain and manage your hard drive 97Deleting temporary Internet filesAs you visit Web sites, your browser stores temporary Internet files o

98 Managing the ServerProtecting the server against virusesA virus is a program that attaches itself to a program or data file on a computer,

System administration and control 99System administration and controlThe server has three server-management tools included to enable administ

100 Managing the ServerDirect Platform Control (DPC) ConsoleThe Direct Platform Control (DPC) Console provides remote emergency management of

System administration and control 101Using passwordsIf you set and enable a user password but not an administrator password, enter the user p

102 Managing the ServerSummary of software security featuresThe following table lists the software security features and describes what prote

4 System FeaturesBack panelModule power switches (2) provide independent power control for each redundant power supply module.Power supply mo

System administration and control 103Control access to the BIOS Setup (set administrator password)To control access to the system configurati

104 Managing the ServerSystem recoveryTake precautions that allow you to recover damaged files and recover your system in the event that your

Introduction 1057TroubleshootingIntroductionIf the server does not operate correctly, re-read the instructions for the procedures you have pe

106 TroubleshootingTroubleshooting guidelinesAs you troubleshoot the server, keep the following guidelines in mind: Never remove the chassis

CD problems 107The system does not recognize the CD driveThe sound card may not be installed correctlyOpen the system, then reseat the sound

108 TroubleshootingHard drive problemsThe system does not recognize the SCSI driveThe system does not recognize the IDE driveProbable cause S

Memory and processor problems 109Memory and processor problemsThe system detected memory errors during start upThe system does not recognize

110 TroubleshootingModem problemsThe system does not recognize the modemPeripheral/Adapter problemsThe system does not recognize a SCSI devic

Peripheral/Adapter problems 111The system does not recognize the diskette driveThe diskette drive will not read, write, or formatThe diskette

112 TroubleshootingThe system does not recognize an expansion cardPrinter problemsThe printer will not turn onThe printer is turned on but wi

Back panel 5PS/2 power supply (not shown) provides sufficient power to run the server at a reduced cost.Mouse port connects a PS/2-compatible

System problems 113The printer prints garbled textSystem problemsThe system will not start upThe printer has not been added to the systemIn t

114 TroubleshootingThe system is non-responsiveThe keyboard does not workThe mouse does not workProbable cause SolutionAn error occurs during

Video problems 115The system power and reset buttons are not responsive:Video problemsThe system is running but the screen is blankThe mouse

116 TroubleshootingThe image on the screen is dim or difficult to readThe color monitor displays everything in black and whiteThe displayed c

Video problems 117The video is distortedThe display setup is incorrectIn the Control Panel window (Start | Settings | Control Panel), double-

118 TroubleshootingError messagesThis section lists common error messages that you may see. These messages often indicate procedural errors s

Error messages 119Diskette drive reset failed Open the BIOS Setup utility, then make sure the settings are correct.Check the diskette drive c

120 TroubleshootingInvalid password Enter your password again, making certain to enter it correctly.If you do not know the password, you may

Error messages 121Not enough memory Close all programs that are not currently in use.Print queue is full Wait until the current print job has

122 Troubleshooting8505945.book Page 122 Thursday, March 9, 2000 2:13 PM

6 System FeaturesInterior of systemPower supply provides power to the system components. The redundant power supply provides hot-swap capabil

Safety, Regulatory, and Notices 123ASafety, Regulatory, and NoticesThe Gateway 7210 Server originally shipped with a Class A rating according

124 Safety, Regulatory, and Notices Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make su

Safety, Regulatory, and Notices 125Regulatory compliance statementsAmerican usersFCC Part 15This device has been tested and found to comply w

126 Safety, Regulatory, and NoticesThe telephone company may make changes in its facilities, equipment, operations or procedures that could a

Safety, Regulatory, and Notices 127Users should ensure for their own protection that the electrical ground connections of the power utility,

128 Safety, Regulatory, and NoticesEuropean Telecommunication Information (for products fitted with EU approved modems)Marking by the symbol

Safety, Regulatory, and Notices 129Australia and New Zealand usersEMI statementThis device has been tested and found to comply with the limit

130 Safety, Regulatory, and NoticesLaser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safe

Safety, Regulatory, and Notices 131Reference Grounding component1 Electric service equipment2 Power service grounding electrode system (NEC A

132 Safety, Regulatory, and NoticesNoticesCopyright © 2000 Gateway, Inc.All Rights Reserved4545 Town Centre CourtSan Diego, CA 92121 USAAll r

Interior of system 7Hot-plug backplane provides the control for the hot-plug drives.Hot-plug cage fan provides cooling for the hot-plug drive

System Specifications 133BSystem SpecificationsThe following specifications are for the standard configuration. The server may contain option

134 System SpecificationsEnvironmental specificationsThe following specifications identify maximum environmental conditions. At no time shoul

System Specifications 135002Ah - 002Bh002Ch - 002Dh Interrupt Controller 1002Eh - 002Fh Super I/O Index and Data Ports0030h - 0031h Interrupt

136 System Specifications0093h - 009Fh DMA Low Page Register0094h Video Display Controller00A0h - 00A1h Interrupt Controller 200A4h - 00A15 I

System Specifications 13703C0h - 03CFh Video Display Controller03D4h - 03DAh Color Graphics Controller03E8h - 03EFh Serial Port A03F0h - 03F5

138 System SpecificationsMemory mapInterruptsThe following table suggests a logical interrupt mapping of interrupt sources; it reflects a typ

System Specifications 139DMA usageThe following table lists the direct memory access (DMA) channels that the system typically uses and which

140 System Specifications8505945.book Page 140 Thursday, March 9, 2000 2:13 PM

Index 141IndexNumerics5.25-inch device, installing additional48Aaccessories, safety precautions 124adapter cardsadding63replacing 61troublesh

142 Indexcertifications, in brief 134chassisintrusion switch100lock, front panel 2toolless 21checking hard drive space 95checklist, troublesh

8 System FeaturesSystem boardA Secondary processor fan connectorB Secondary processor connectorC Primary processor fan connectorD Primary pro

Index 143Eemptying the recycle bin 97environmental specifications 134error messages 118Exit menu, Setup utility 84expansion cardsadding63repl

144 Indexcastors 16DIMMs 52drive, hot-plug 44drive, SCA 44drive, SCSI 44memory 52outriggers 16integrity, system 98Intel Server Control 99inte

Index 145map, system 138replacing 50specifications 133troubleshooting 109messages, error 118modem, troubleshooting 110module, power supply, r

146 Indexrecovery, system 104recycle binemptying97resizing 97redundant power supply, replacing 67regulatory complianceAmerican users125Austra

Index 147mechanical locks 100only user password set 101secure boot mode 102secure mode 101set user password 103setting the boot sequence 103s

148 Indexinterrupts 138management 99memory map 138NMI button 14recovery 104reset button 3, 13specifications 133startup 17troubleshooting 105,

Index 149Windows NTsetup18shut-down procedures 198505945.book Page 149 Thursday, March 9, 2000 2:13 PM

A MAN US 7210 SYS GDE R0 2/00

System board 9GAuxiliary power connector, 10-pin (not used)H ATX auxiliary power connector, 6-pinI Fan connector (not used)J Diskette drive c

10 System FeaturesAF Video connectorAG Dual USB connectorsAH RJ-45 Ethernet LAN connector and LEDsAI Serial Port AAJ Parallel portAK Serial p

Hot-plug backplane 11Hot-plug backplaneJP5: Delay start jumper controls the spin-up sequence of the drives attached to the backplane. If you

12 System FeaturesJP6: Termination jumper enables or disables termination for the backplane. The backplane is designed to occupy one end of t

iContentsPreface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Front panel board 13Front panel boardThe front panel board supports the LEDs and buttons accessible from the front panel. The buttons and LED

14 System FeaturesPower button turns the server on and off. In an ACPI-enabled operating system like Windows 2000, you can set the power butt

Setting up the server 152System SetupSetting up the serverUse the instructions on the quick guide poster that came with the server to assembl

16 System SetupInstalling the outriggers and castorsThe tower chassis is shipped with small rubber feet to prevent it from slipping and to mi

Starting the server 173Place the tabs on the outriggers into the corresponding slots on the bottom panel and slide the outriggers toward the

18 System Setup4 Turn on any other components connected to the computer, such as speakers, a printer, or a scanner.If nothing happens when yo

Turning off the server 194If you need to return to the previous dialog box to change any of your entries, click Back.5 Restart the server. Th

20 System SetupResetting the serverIf your computer does not respond to keyboard or mouse input, you may have to close programs that are not

213Case AccessThe Gateway 7210 Server is designed as a toolless chassis. None of the normal user-serviceable parts require a tool of any kin

22 Case AccessPreventing static electricity dischargeBefore opening the computer case, follow these precautions to prevent damage from static

ii Replacing the optional boot drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Replacing a hot-plug drive . .

Opening the case 23Opening the caseThe only components that are accessible from outside of the chassis are the front panel indicator lights.

24 Case AccessOpening the bezel doorThe bezel door covers the removable media drives, the hot-plug drives, and the front panel controls. To a

Opening the case 25Removing the front bezelThe locking front bezel provides secure access to the system components. You must unlock and remov

26 Case AccessRemoving the side panelThe side panel cannot be removed unless the front bezel has already been removed. The side panel provide

Closing the case 27Closing the caseClose the chassis as soon as you finish installing or removing components so that dust and dirt do not col

28 Case Access4 Tighten the thumbscrews.8505945.book Page 28 Thursday, March 9, 2000 2:13 PM

Closing the case 29Replacing the front bezelOnce the side panel is in place, you must replace the bezel to operate the server. If the server

30 Case AccessClosing the bezel doorClose the bezel door to prevent accidental or unauthorized access to the server controls, hot-plug drives

314Replacing and Adding Internal DevicesThe Gateway 7210 Server is designed as a toolless chassis. None of the normal user-serviceable parts

32 Replacing and Adding Internal DevicesDrivesThere are several types of drives and similar devices that can be installed in the server. All

iiiMaintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Hard drive maintenance utilit

Drives 33Drive cabling informationThe system includes five different types of drive cables. Each drive cable is clearly labeled, indicating t

34 Replacing and Adding Internal Devices5 Disengage the rail locking tabs by pressing in on both front rail extensions, then move the drive s

Drives 35Replacing the optional boot driveAn optional IDE hard drive can be shipped with the server. This drive is mounted at the bottom of t

36 Replacing and Adding Internal Devices8 Install the two drive mounting rails to the new hard drive, making sure the front rail extensions a

Drives 37Replacing a hot-plug driveThe hot-plug drives are located at the bottom of the front panel. The hot-plug bay supports as many as six

38 Replacing and Adding Internal Devices To replace a failed drive:1 Before you remove the failed drive, use the appropriate software and uti

Drives 395Continue pulling outward until the drive is entirely out of the system.8505945.book Page 39 Thursday, March 9, 2000 2:13 PM

40 Replacing and Adding Internal Devices6 Remove the four screws that secure the drive to the carrier, then remove the drive.7 Install the ne

Drives 4111Run any necessary utilities to inform the system that the new drive is installed and ready for use. See the utility software docum

42 Replacing and Adding Internal DevicesRemoving an empty drive carrierIf the system ships with less than six drives installed, the empty dri

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Drives 433Continue pulling outward until the drive carrier is entirely out of the system.8505945.book Page 43 Thursday, March 9, 2000 2:13

44 Replacing and Adding Internal DevicesInstalling a SCSI drive in the serverYou do not need to configure individual drives before you instal

Drives 453Install the drive into the carrier using the four screws you removed in Step 2.4 Align the drive rails with the slots at the top an

46 Replacing and Adding Internal Devices5 Leave the handle down and push the drive all of the way into the drive bay until the handle begins

Drives 474Remove the power and data cables from the back of the drive, noting their locations and orientations. (You will reconnect these cab

48 Replacing and Adding Internal DevicesAdding additional 5.25-inch devicesYou can use the three additional, externally accessible 5.25-inch

Drives 496Connect the power and data cables, making sure the cables are in their original positions. (See the drive documentation for proper

50 Replacing and Adding Internal DevicesMemoryFour DIMM sockets on the system board support up to 2.0 Gigabytes (GB) of PC/100 SDRAM.Replacin

Memory 514Insert the new DIMM into the socket and align the two notches in the DIMM with the two notches in the DIMM socket.5 Gently press th

52 Replacing and Adding Internal DevicesAdding memoryThe DRAM DIMMs supported by the server board conform to the following standards: 64 MB,

Conventions used in this manual vPrefaceConventions used in this manualThroughout this manual, you will see the following conventions:Convent

Processors 535Gently press the DIMM into the socket until it is firmly seated. Inserting the DIMM automatically locks the socket clamps on ea

54 Replacing and Adding Internal Devices5 Push the handle of the screwdriver toward the processor. When the tab that locks the processor in p

Processors 558Align the new processor with the processor slot (note that the processor slot is keyed so the processor can only be installed o

56 Replacing and Adding Internal DevicesAdding a processorThe system is compatible with the Intel® Pentium® III 600 MHz and faster processors

Processors 574Align the new processor with the processor slot. Note that the processor slot is keyed so the processor can only be installed o

58 Replacing and Adding Internal DevicesReplacing the batteryThe battery provides power for the system real-time clock and CMOS memory, which

Replacing the battery 593Turn off the computer, disconnect the power cord and all external peripheral devices.4 Open the case by following th

60 Replacing and Adding Internal Devices Turn off the computer, remove the cover, and make sure that all cables inside the case are attached

Expansion cards 61Expansion cardsThe server has seven expansion slots on the system board that may be used for a variety of expansion cards.

62 Replacing and Adding Internal Devices7 Place the replacement card in the slot and press it firmly into the connector.8 Once the card is se

vi PrefaceGetting additional informationLog on to the Gateway technical support at www.gateway.com/support to find information about your sys

Expansion cards 63Adding an expansion card To add an expansion card:1 Set any jumpers and switches on the card, if required in the card instr

64 Replacing and Adding Internal Devices8 Once the card is securely placed, slide the card guide release tab down again (for full-length expa

Power supplies 65Power suppliesThe Gateway 7210 Server supports two power supplies. The basic model uses a single power supply of the same si

66 Replacing and Adding Internal Devices3 Press the locking tab toward the center of the module while carefully pulling the failed module out

Power supplies 67Replacing the redundant power supplyThe redundant power supply offers fault tolerance and hot-swap capabilities. However, if

68 Replacing and Adding Internal Devices5 While supporting the power supply by the handle with one hand, remove the screws securing the power

Power supplies 698Place the new power supply in the proper position in the chassis and line up the mounting holes with the holes in the chass

70 Replacing and Adding Internal DevicesReplacing the PS/2 power supplyThe PS/2 power supply does not support fault tolerance or hot-swapping

Power supplies 716Carefully lift the power supply out of the chassis, moving it forward to clear the support bracket and dropping it down sli

72 Replacing and Adding Internal DevicesReplacing the back panel and hot-plug cage fansThe back panel fan is located below the power supply o

Standard features 11System FeaturesStandard features As many as two Intel® Pentium III processors with 100 MHz Front Side Bus (FSB) in Slot

Replacing the back panel and hot-plug cage fans 734Carefully remove the fan from the chassis.5 Disconnect the fan power cable from the connec

74 Replacing and Adding Internal DevicesReplacing the control panel boardThe control panel board is mounted on the front of the chassis, behi

Replacing the hot-plug backplane 758Plug the control panel cable into the connector on the control panel board.9 Close the case. (See “Closin

76 Replacing and Adding Internal Devices6 Pull the backplane out to the side of the chassis, then toward the back of the system to remove it

Replacing the hot-plug backplane 779Place the backplane onto the hot-plug cage bracket, making sure the hooks on the bracket fit into the slo

78 Replacing and Adding Internal DevicesReplacing the system boardThe system board is the heart of the computer, which integrates the other e

Replacing the system board 797Loosen the retaining thumbscrew securing the board support tray to the right side of the chassis.8 Slide the bo

80 Replacing and Adding Internal Devices9 Using the handle at the bottom of the board support tray, pull the back edge of the system board (t

Replacing the system board 8112Holding the board support tray by the handles, place it in the chassis right edge first as shown in the illust

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2 System FeaturesFront panelChassis lock that prevents unauthorized access to both the front panel controls and to the interior of the system

About the BIOS Setup utility 835Using the BIOS Setup UtilityAbout the BIOS Setup utilityThe server BIOS has a built-in setup utility that let

84 Using the BIOS Setup UtilityAs you select items on the Main menu or in submenus, you see specific information related to the current selec

Updating the BIOS 85Updating the BIOSIf you need a new version of the BIOS, you can download the BIOS update from technical support on the Ga

86 Using the BIOS Setup UtilitySetting the system board jumpersThe system board has three jumpers. Each of these jumpers has a specific funct

Setting the system board jumpers 87The following table shows the settings required to perform this task. Make sure you turn off the computer

88 Using the BIOS Setup UtilityBIOS Boot Block Write Enable jumperThe BIOS Boot Block Write Enable jumper on the system board (pins 13 throug

Setting the system board jumpers 89The following table shows the settings required to allow programming of the BMC boot block. Make sure you

90 Using the BIOS Setup UtilityIntrusion Detection Enable jumperThe Intrusion Detection Enable jumper on the system board (pins 5 through 7 o

Setting the system board jumpers 91WOL Enable jumperThe WOL Enable jumper on the system board (jumper J5A2) lets you enable the wake-on-LAN f

92 Using the BIOS Setup Utility8505945.book Page 92 Thursday, March 9, 2000 2:13 PM