Gateway E3400 Manual de usuario

MAN US E3400 MT SYS GDE R0 04/00E3400 Mid TowerSystem Manual

Front panel 3Front panelThe front panel contains following features:Audio-out port connects headphones or powered speakers that let you listen to an a

System problems 93The mouse does not work.Probable Cause SolutionThe mouse is not plugged inor connected properly.Check the cable. Make sure it is plu

94 TroubleshootingVideo problemsThe system is running but there is no display.The text on the display is dim or difficult to read.Probable Cause Solut

Video problems 95The color monitor displays everything in black and white.The displayed characters are garbled.The video is distorted.Probable Cause S

96 TroubleshootingThemonitoristooclosetoasource of electricalinterference.Move the monitor away from sources ofelectrical interference, such as televi

Error messages 97Error messagesThis section lists common error messages that may be displayed on your monitor. These messages often indicate procedura

98 TroubleshootingDiskette drive reset failed. Enter the BIOS Setup utility, then make sureof the diskette drive parameters.Check the diskette drive c

Error messages 99Invalid password. Enter your password again, making sure toenter it correctly. Keep in mind that somepasswords are case-sensitive.Ify

100 TroubleshootingPrint queue is full. Wait until the current print job has completedbefore sending another print job.If you receive this error often

Important safety information 1019Safety,Regulatory, andNoticesImportant safety informationYour Gateway system is designed and tested to meet the lates

102 Safety, Regulatory, and NoticesSetting up your system Read and follow all instructions marked on the product and in the documentation before you o

4 System FeaturesPower LED lights when the computer is turned on. The green light indicates your computer is using full power. The amber light indicat

Important safety information 103Replacement parts and accessoriesUse only replacement parts and accessories recommended by Gateway.Important Do not us

104 Safety, Regulatory, and NoticesRegulatory compliance statementsAmerican usersFCC Part 15This device has been tested and found to comply with the l

Regulatory compliance statements 105This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two cond

106 Safety, Regulatory, and NoticesCanadian usersICES-003This digital apparatus does not exceed the Class B limits for radio noise emissions from digi

Regulatory compliance statements 107European usersEuropean directivesThis Information Technology Equipment has been tested and found to comply with th

108 Safety, Regulatory, and NoticesJapanese usersVCCI statementThis equipment is in the Class B category (Information Technology Equipment to be used

Regulatory compliance statements 109Australia and New Zealand usersEMI statementThis device has been tested and found to comply with the limits for a

110 Safety, Regulatory, and NoticesLaser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standa

Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards) 111Reference Grounding component1 Electric service equipmen

112 Safety, Regulatory, and NoticesNoticesCopyright © 2000 Gateway, Inc.All Rights Reserved4545 Town Centre CourtSan Diego, CA 92121 USAAll rights res

Back panel 5Back panelThe mid tower back panel includes the following Input/Output (I/O) ports, connectors, and switches:AGP video card connector (opt

Specifications 113ASpecificationsThe following specifications are for the standard configuration; your system may contain optional equipment. All spec

114 SpecificationsSystem environment Internal temperature: 10°Cto35° CHumidity: 20% to 80%Altitude: -200 ft. to 10,000 ft.CPU clearance: >0.4 inch

Index 115IndexAaccessories, safety precautions 103adapter cards, troubleshooting 89adding5.25-inch drive 34expansion card 46hard drive 40additional in

116 IndexAmerican users 104Australian users 109Canadian users 106European users 107Japanese users 108New Zealand users 109featuresback panel 5front pa

Index 117Power menu, Setup utility 64power source problems 69power supply, replacing 52power surges, effect on system 69precautions, static electricit

118 Indexcomponent locations 8DIMM banks 43removing 54replacing 56setting jumpers 66system board tray assemblyinstalling 57removing 54system configura

MAN US E3400 SYS GDE R0 04/00E3400 Mid TowerSystem Manual

6 System FeaturesPower Connector connects the computer power cord. The other end of the power cord plugs into an AC outlet or power strip.RJ-45 LAN co

Inside the computer 7Inside the computerThe following illustration shows locations of various system components:A System boardB Riser cardC Power supp

8 System FeaturesSystem boardA DIMM slots (2)B AGP slotC Configuration jumper (JP6)D Video connectorE Parallel portF Serial port BG Serial port APONML

System board 9HPS/2 mouse portI PS/2 keyboard portJ USB ports (2)K Audio line-out connectorL Microphone-in connectorM Audio line-in connectorN Battery

10 System FeaturesRiser cardThe riser card is mounted to the chassis by three screws at the top. The riser card includes a chassis intrusion switch to

Riser card 11HPCI slots (5)I Chassis intrusion switchJ Hard drive power connectorK Primary IDE connectorL Remote lock/unlockM Chassis fan connectorN F

12 System Features05957.book Page 12 Monday, May 8, 2000 10:09 AM

iContentsPreface... vConventionsusedinthismanual ... vG

Settingupyoursystem 132System SetupSetting up your systemFollow the instructions on the poster that came with your system for assembly instructions. Y

14 System SetupStarting your systemBefore you start your system for the first time: Refer to the safety information beginning on page 101. Make sure

Starting your system 15Wait until the startup procedure is finished before loading a diskette in the diskette drive, or the computer may search the di

16 System SetupTurning off your systemEvery time you turn off your system, shut down the operating system first. You may lose data if you do not follo

Static electricity precautions 173Case AccessStatic electricity precautionsStatic electricity can permanently damage electronic components in your com

18 Case AccessFollow these precautions to avoid electrostatic damage to your system components: Avoid static-causing surfaces such as plastic and pac

Opening the case 19Opening the caseThe case has two removable side panels. Both panels are screwless, meaning you do not have to remove any screws to

20 Case Access3 Push the release button located in the lower right-hand corner of the front bezel. The bottom portion of the right panel unlatches fro

Opening the case 214Lift up on the right panel, then lift the panel up and away from the chassis.Right panel05957.book Page 21 Monday, May 8, 2000 10:

22 Case Access To remove the left panel:1 Remove the right panel. (See “Removing the side panels” on page 19 for instructions.)2 Slide the left panel

iiReplacingtheAGPcard...49Replacingthebattery ...50Replacing t

Closing the case 23Closing the caseReplace the cover as soon as you finish installing or removing components so that dust and dirt (which can damage t

24 Case Access To replace the right panel:1 Align the tabs at the top of the panel with the tab holes at the top of the chassis.2 Insert the tabs into

Replacing or adding drives 254Replacing andAdding SystemComponentsReplacing or adding drivesPreparing to replace or add a driveThe standard configurat

26 Replacing and Adding System Components IDE hard drives can be configured as single, master, or slave. IDE CD drives can be configured as master or

Replacing or adding drives 273Using one hand, grasp the drive cage handle located above the drive cage. Using your other hand, press the drive cage re

28 Replacing and Adding System Components4 Slide the drive cage forward until the drive cage release button snaps into the forward locking hole.05957.

Replacing or adding drives 29Reinserting the drive cageYou can easily slide the drive cage back into the chassis. To reinsert the drive cage:1 With on

30 Replacing and Adding System Components3.5-inch diskette or CD drivesReplacing the diskette driveThe 3.5-inch diskette drive is attached to the driv

Replacing or adding drives 315From the rear of the drive cage, push the diskette drive toward the front of the chassis and through the front bezel.6 P

32 Replacing and Adding System ComponentsReplacing the CD driveThe CD drive is attached to the drive cage by a drive locking tab. You do not have to r

iiiMemory/processorproblems ...86Modemproblems ...87Peripheral/

Replacing or adding drives 336Set any jumpers on the new drive. (See the drive documentation for more information.)7 Place the new CD drive into the d

34 Replacing and Adding System ComponentsAdding a second 5.25-inch deviceYou can add a second 5.25-inch device, such as a CD-RW or CD/DVD drive. You d

Replacing or adding drives 355Remove the filler panel on the front bezel by squeezing the two tabs on the left side of the filler panel. The filler pa

36 Replacing and Adding System Components7 Place the new drive into the drive cage. Make sure the threaded holes on the drive align with the locking t

Replacing or adding drives 37Hard driveReplacing the hard driveThe 3.5-inch hard drive is located in a metal tray that slides in and out of the hard d

38 Replacing and Adding System Components5 Pull on the rail to expand the tray, then remove the drive from the tray.6 Set any jumpers on the new drive

Replacing or adding drives 399Align the drive tray rails with the side channels in the hard drive cage, then slide the drive tray into the hard drive

40 Replacing and Adding System ComponentsAdding an additional hard driveThe mid tower hard drive cage can hold up to three 3.5-inch hard drives. To ad

Replacing or adding drives 416Align the threaded holes on the side of the hard drive with the metal points on the tray.7 Expand the tray until it fits

42 Replacing and Adding System Components8 Align the drive tray rails with the side channels in the hard drive cage, then slide the drive tray into th

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Adding or replacing memory 43Adding or replacing memoryThe Synchronous Dynamic Random Access Memory (SDRAM) Dual Inline Memory Modules (DIMMs) support

44 Replacing and Adding System Components4 If you are replacing a DIMM, pull open the socket clamps on each side of the DIMM socket and lift the DIMM

Adding or replacing memory 457Replace the drive tray. (See “Reinserting the drive cage” on page 29 for instructions.)8 Close the case. (See “Closing t

46 Replacing and Adding System ComponentsAdding an expansion cardThe riser card has five PCI slots, four of which are available for expansion cards (o

Adding an expansion card 475From inside the computer, press the slot cover clamp down and toward the back of the chassis, then lift the slot cover up

48 Replacing and Adding System Components6 Insert the edge of the expansion card into the slot on the riser card and press firmly to seat the card. If

Replacing the AGP card 49Replacing the AGP cardObserve the following instructions for replacing the Accelerated Graphics Port (AGP) card. To replace t

50 Replacing and Adding System ComponentsReplacing the batteryThe battery (3.3V) provides power for the system real-time clock and CMOS RAM, which hol

Replacing the battery 517Press the new battery in the socket with the positive pole up. Make sure you have pressed the battery down far enough for it

52 Replacing and Adding System ComponentsReplacing the power supplyYour power supply can be removed without disconnecting power supply cables or remov

Conventions used in this manual vPrefaceConventions used in this manualThroughout this manual, you will see the following conventions:Convention Descr

Replacing the power supply 536Insert the new power supply and slide it into the chassis until it engages the connector.7 Push the release level all th

54 Replacing and Adding System ComponentsReplacing the system boardThe system board is installed on a system board tray assembly. To remove the system

Replacing the system board 554Grasp the handle, lower the tray assembly slightly, then support the bottom or back of the tray assembly with your other

56 Replacing and Adding System Components To replace the system board:1 Remove or disconnect the following devices from the system board: Processor.

Replacing the system board 576Install the following devices on the new system board: Processor. (See “Replacing or adding a processor” on page 59 for

58 Replacing and Adding System Components3 Push the tray assembly toward the chassis until the three tabs at the top of the tray assembly are seated i

Replacing or adding a processor 59Replacing or adding a processorYour system board currently supports the Intel® Pentium III (FC-PGA 370) i256K proce

60 Replacing and Adding System Components4 Unhook the metal clip from the tab on the processor socket by pressing down on the clip, then pulling out o

Replacing or adding a processor 61 To install the new processor:1 Hold the new processor over the empty processor socket and make sure that pin 1 on b

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viGetting additional informationLog on to the technical support area at www.gatewayatwork.com to find information about your system or other Gateway p

About the BIOS Setup utility 635Using the BIOSSetup UtilityAbout the BIOS Setup utilityThe computer’s BIOS has a built-in setup utility that lets you

64 Using the BIOS Setup UtilityAs you select items on the Main menu, or in submenus, you will see specific information related to the current selectio

Updating the BIOS 65Updating the BIOSIf you need a new version of the BIOS, you can download the BIOS update from the technical support area on the Ga

66 Using the BIOS Setup UtilitySetting the system board jumpersThe JP6 configuration jumper on the system board lets you clear passwords and recover t

Setting the system board jumpers 67 To recover the BIOS:1 Turn off the computer, disconnect the power cord, then disconnect the modem cord, if your co

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Protecting against power source problems 696Managing YourSystemProtecting against power sourceproblemsSurge suppressors, line conditioners, and uninte

70 Managing Your SystemWhen purchasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certification for your

Maintaining and managing your hard drive 71Maintaining and managing your harddriveRegular maintenance can keep your hard drive operating efficiently,

72 Managing Your SystemHard drive management practicesBy deleting unneeded files from your hard drive and managing the space that is automatically all

Easy to service chassis 11SystemFeaturesEasy to service chassisThis chassis has many features that let you easily access the inside of your system to

Maintaining and managing your hard drive 73 To delete .tmp files:1 Open Explorer, select Tools, then Find, then Files and Folders.2 At Named, type *.t

74 Managing Your System3 At the Global tab, select either Configure drives independently or Use onesetting for all drives.4 If you are configuring dri

System integrity 75System integrityYour system must be protected against electrical problems and physical hazards such as heat, moisture, and dust. Al

76 Managing Your System To remove a virus:1 If you suspect your system has been infected with a virus, find and remove the virus immediately using an

System recovery 77System recoveryTake advanced precautions that will allow you to restart your system and recover damaged files in the event that your

78 Managing Your SystemSystem power managementDepending upon your operating system, several power-management options may be available on your system.

Cleaning the mouse 797Cleaning YourSystemCleaning the mouseIf the mouse pointer on the screen moves erratically when you move the mouse, the inside of

80 Cleaning Your SystemCleaning the keyboardYou should clean the keyboard occasionally to free it of dust and lint particles trapped under the keys. T

Introduction 818TroubleshootingIntroductionIf your system does not operate correctly, re-read the instructions for the procedures you have performed.

82 TroubleshootingTroubleshooting checklistBefore turning on the system, make sure that: The power cord is connected to the AC power-in connector and

2 System Features PS/2 Keyboard port, PS/2 mouse port, 2 serial ports, parallel port, two Universal Serial Bus (USB) ports, video port, and audio lin

CD drive problems 83CD drive problemsAn audio CD produces no sound.The CD drive is not recognized by the system.Probable Cause SolutionThe CD is loade

84 TroubleshootingThe CD drive needs to beadded as new hardware.From the Control Panel window (Start |Settings | Control Panel), double-click AddNew H

Hard drive problems 85Hard drive problemsThe SCSI drive is not recognized by the system.The IDE drive is not recognized by the system.Probable Cause S

86 TroubleshootingMemory/processor problemsMemory errors were detected during system start up.A new processor is not recognized by the system.Probable

Modem problems 87Modem problemsThe modem is not recognized by the system.Probable Cause SolutionThe modem has not beenadded as new hardware.Add the mo

88 TroubleshootingPeripheral/adapter problemsA SCSI device is not recognized by the system.The diskette drive is not recognized by the system.Probable

Peripheral/adapter problems 89The diskette drive will not read, write, or format.The diskette drive LED illuminates continuously.An adapter card is no

90 TroubleshootingPrinter problemsThe printer will not turn on.The printer is turned on but will not print.Probable Cause SolutionThe printer is not p

Printer problems 91The printer prints garbled text.Probable Cause SolutionThe wrong driver is beingused for the selected printer.From the Printers win

92 TroubleshootingSystem problemsThe system will not start up.The system is non-responsive.The keyboard does not work.Probable Cause SolutionThe syste