Gateway 9715 Manual de usuario

Gateway 9715 ServerUSER GUIDECMYCMMYCYCMYKServerCover_FRONT.pdf 6/13/2005 12:03:59 PMServerCover_FRONT.pdf 6/13/2005 12:03:59 PM

5www.gateway.comSystem boardSystem boardLeft sideUSB 1 and 2 connectorsSATA connectorSerial/videoconnectorsDiagnostic LEDS (8)NIC 1 and NIC 2 connecto

95www.gateway.comMemory10 Restart your server and open the BIOS Setup utility. Verify the System Memory listed in the Main menu. When you exit the BIO

96www.gateway.comChapter 4: Installing Components7 Return to the Memory configuration menu and set the Sparing Threshold between 1 and 15.8 Select Vie

97www.gateway.comMemory7 Press F10 to save your changes and exit.8 Press Y to confirm and the server reboots with the changes.Memory mirroringIf the s

98www.gateway.comChapter 4: Installing ComponentsPCI expansion cardsYour server uses the PCI-X bus. Use the following chart to determine the PCI slot

99www.gateway.comPCI expansion cardsHot installation or removal of PCI expansion cardsAdjacent to each of the five hot-swap PCI slots are power LEDs a

100www.gateway.comChapter 4: Installing Components4 Highlight the device (card) to be removed, then click Stop.5 Wait for the PCI power LED adjacent t

101www.gateway.comPCI expansion cards10 Install an expansion slot cover over the empty slot, or install a replacement card in the slot. To install an

102www.gateway.comChapter 4: Installing Components9 Install an expansion slot cover over the empty slot, or install a replacement card in the slot. T

103www.gateway.comPCI expansion cards6 Push the top of the card retention clip for the slot you are using down slightly, then rotate it out the back o

104www.gateway.comChapter 4: Installing ComponentsIf you are using the hardware hot-plug interface, press the attention button for the slot containing

6www.gateway.comChapter 1: Checking Out Your Gateway ServerRight sideCPU 1 socketVRM 10.2L connectorDC power connectorsCPU 2 socketRAID smart battery

105www.gateway.comPCI expansion cards7 Align the card with the slot, then press down to seat the card in the slot. If you are installing a full-length

106www.gateway.comChapter 4: Installing ComponentsFibre channel moduleThe fibre channel module (optional) is an intelligent, high-performance adapter

107www.gateway.comFibre channel module* Beacon is used by the Qlogic SANSurfer FE HBA Manager software to identify a specific adapter in the system.Op

108www.gateway.comChapter 4: Installing ComponentsFibre channel HBA manager softwareThe QLogic SANsurfer FC HBA Manager is a device management softwar

109www.gateway.comFibre channel module5 Push the top of the fibre channel module retention clip down slightly, then rotate it to the open position out

110www.gateway.comChapter 4: Installing Components7 If you are installing the fibre channel module:a If necessary, remove the expansion slot cover by

111www.gateway.comProcessorsProcessorsThe server requires a minimum of one Intel® Xeon™ MP processor or one Intel Xeon MP processor with iL3 cache. Th

112www.gateway.comChapter 4: Installing ComponentsTo remove a processor:1 Install the most current BIOS version. For more information, see “Updating t

113www.gateway.comProcessors7 Remove the heat sink by lifting it from the processor.8 Press down on the processor locking lever, push it slightly away

114www.gateway.comChapter 4: Installing ComponentsTo install a processor:1 Install the most current BIOS version. For more information, see “Updating

7www.gateway.comGetting HelpGetting HelpIn addition to your operating system’s documentation, you can use the following information resources to help

115www.gateway.comProcessors6 If a processor thermal blank is installed, remove it by loosening the four screws (one at each corner) and lifting the t

116www.gateway.comChapter 4: Installing Components8 Install the new processor into the processor socket. Make sure that: You install the processors i

117www.gateway.comProcessors10 Place the heat sink on the processor, making sure the thermal grease is applied correctly or the Thermal Interface Mate

118www.gateway.comChapter 4: Installing ComponentsProcessor VRM requirementsThis server requires the installation of two different types of VRMs (Volt

119www.gateway.comProcessors5 Holding the VRM by the edges, align the notch on the bottom edge of the VRM with the notch in the VRM socket and press t

120www.gateway.comChapter 4: Installing Components5 Holding the VRM by the edges, lift it from the socket.6 Place the VRM into an anti-static bag for

121www.gateway.comProcessors4 Remove the memory boards or memory board air baffles from memory slots C and D by following the instructions in “Install

122www.gateway.comChapter 4: Installing Components10 If you are installing the VRM for the fourth processor, reinstall the VRM air baffle.11 Replace t

123www.gateway.comProcessors6 If you are removing the VRM for the fourth processor, remove the VRM air baffle by pushing down on the top of the baffle

124www.gateway.comChapter 4: Installing ComponentsInstalling an Intel Management Module (IMM)To install an Intel Management Module (IMM):1 Uninstall t

8www.gateway.comChapter 1: Checking Out Your Gateway Server8510702.book Page 8 Thursday, July 7, 2005 11:21 AM

125www.gateway.comInstalling an Intel Management Module (IMM)7 Find the IMM connector on the right side of the system board.8 Grasp the module board b

126www.gateway.comChapter 4: Installing ComponentsInstalling and removing the ROMB (RAID on Motherboard) activation key and dedicated RAID memoryFunct

127www.gateway.comInstalling and removing the ROMB (RAID on Motherboard) activation key and dedicated5 Remove the PCI expansion card from PCI slot 7 (

128www.gateway.comChapter 4: Installing Components9 Holding the DIMM by the edges, align the notch on the bottom edge of the DIMM with the notch in th

129www.gateway.comInstalling and removing the ROMB (RAID on Motherboard) activation key and dedicated5 Gently spread the retaining clips at each end o

130www.gateway.comChapter 4: Installing Components5 Open the battery case, then connect the cable inside the battery case.6 After closing the battery

131www.gateway.comInstalling and removing the ROMB (RAID on Motherboard) activation key and dedicated8 Engage the retention tabs on the back of the ba

132www.gateway.comChapter 4: Installing Components6 Push the battery to the right to disengage it from the side of the chassis, then remove it from th

133www.gateway.comPower subsystemPower subsystemThe power subsystem includes the power supply modules, the power distribution board, and the plug-in V

134www.gateway.comChapter 4: Installing ComponentsReplacing a power supply moduleYour server uses as many as two hot-swappable redundant power supplie

Chapter 29Setting Up Your Server• Setting up the hardware• Protecting from power source problems• Mounting your server into a cabinet• Starting and tu

135www.gateway.comPower subsystemTo replace a power supply module or active fan blank:1 Examine the LED indicators on the back of each power supply mo

136www.gateway.comChapter 4: Installing Components8 Plug the power cord into the AC connector on the power supply module.9 If your server only has a s

137www.gateway.comPower subsystem8 Remove the seven (7) screws securing the power distribution board to the chassis, then lift the board from the chas

138www.gateway.comChapter 4: Installing Components10 Secure the new power distribution board to the chassis with the seven screws you previously remov

139www.gateway.comReplacing the SCSI hot-swap backplaneReplacing the SCSI hot-swap backplaneYour server can hold as many as ten SCSI hot-swap drives i

140www.gateway.comChapter 4: Installing Components10 Pull out the blue, spring-loaded plunger (located at the top of the SCSI hot-swap backplane) that

141www.gateway.comReplacing the SCSI hot-swap backplane12 Remove the new SCSI hot-swap backplane from its package, then place it in the chassis by eng

142www.gateway.comChapter 4: Installing Components20 Reinstall the processor air baffle by following the instructions in “Removing and installing the

143www.gateway.comReplacing the front panel I/O boardReplacing the front panel I/O boardTo replace the front panel I/O board:1 Follow the instructions

144www.gateway.comChapter 4: Installing Components7 Remove the new front panel I/O board from its package and place it in the chassis, engaging the mo

10www.gateway.comChapter 2: Setting Up Your ServerSetting up the hardwareTo make sure that your working environment is safe: Use a clean, dry, flat,

145www.gateway.comReplacing a hot-swap fanReplacing a hot-swap fanIf you are adding redundant hot-swap fans to your server, you must update the FRU/SD

146www.gateway.comChapter 4: Installing Components4 Squeeze the fan latches together to release the fan, then lift the fan from the chassis.5 Orient t

147www.gateway.comReplacing the CMOS batteryReplacing the CMOS batteryIf the server clock does not keep time or the settings in the BIOS Setup utility

148www.gateway.comChapter 4: Installing Components9 Push the battery toward the larger prongs until the edge of the battery clears the small prongs, t

149www.gateway.comReplacing the system boardReplacing the system boardTo replace the system board:1 Follow the instructions in “Preventing static elec

150www.gateway.comChapter 4: Installing Components13 Lift the blue, spring-loaded plunger in the center of the system board, then slide the board towa

151www.gateway.comReplacing the system board16 Pull up the blue, spring-loaded plunger in the center of the board and slide the board toward the back

152www.gateway.comChapter 4: Installing Components22 Reinstall all PCI expansion cards by following the instructions in “Cold installation or removal

Chapter 5153Using the BIOS Setup Utility• Opening the BIOS Setup utility• Updating the BIOS• Resetting the BIOS settings to their factory defaults• Re

154www.gateway.comChapter 5: Using the BIOS Setup UtilityOpening the BIOS Setup utilityThe BIOS Setup utility stores basic settings for your server. T

11www.gateway.comSetting up the hardwareConverting to pedestal configurationTo convert your server to a pedestal configuration, you need a pedestal co

155www.gateway.comUpdating the BIOSUpdating the BIOSIf you need a new version of the BIOS, you can download the BIOS update from Gateway, then install

156www.gateway.comChapter 5: Using the BIOS Setup Utility3 Remove the jumper across pins 1-2 of header J8C3 (see the illustration on page 157 for the

157www.gateway.comUpdating the BIOS2 Turn off the server, then disconnect the power cords and all other cables connected to the server.3 Follow the in

158www.gateway.comChapter 5: Using the BIOS Setup Utility7 Remove the DOS-bootable recovery media.8 Turn off the server, then disconnect the power cor

159www.gateway.comUpdating the BIOS3 Remove the jumper across pins 1-2 of jumper J4A3, then place the jumper across pins 2-3.4 Follow the instructions

160www.gateway.comChapter 5: Using the BIOS Setup Utility11 Follow the instructions in “Closing the server case” on page 72.12 Plug in the AC power co

161www.gateway.comUpdating the BIOSResetting BIOS passwordsTo reset BIOS password(s), you must either reset and clear all BIOS settings, or use the Pa

162www.gateway.comChapter 5: Using the BIOS Setup Utility7 Follow the instructions in “Opening the server case” on page 66.8 Place the jumper back ont

Chapter 6163Configuring your RAID solutions• Configuring the ROMB RAID solution8510702.book Page 163 Thursday, July 7, 2005 11:21 AM

164www.gateway.comChapter 6: Configuring your RAID solutionsIntroductionRAID configuration can take place in one of several ways, depending on which R

12www.gateway.comChapter 2: Setting Up Your Server5 Turn the server over so the bottom is facing up, then position the outer cover, supplied with the

165www.gateway.comConfiguring your ROMB RAID solution with the RAID BIOS Console configuration utilityConfiguring your ROMB RAID solution with the RAI

166www.gateway.comChapter 6: Configuring your RAID solutionsTo configure your ROMB RAID solution:1 Restart the server.2 When the server reboots, hold

167www.gateway.comConfiguring your ROMB RAID solution with the RAID BIOS Console configuration utility4 Select the configuration type, then click Next

168www.gateway.comChapter 6: Configuring your RAID solutions6 Select Custom Configuration, then click Next. The Array Definition screen opens.7 Hold d

169www.gateway.comConfiguring your ROMB RAID solution with the RAID BIOS Console configuration utility8 When the drives are defined, click Accept Arra

170www.gateway.comChapter 6: Configuring your RAID solutions12 Select the Write Policy from the list to set the write and cache policies. The write po

171www.gateway.comConfiguring your ROMB RAID solution with the RAID BIOS Console configuration utilityRAID 10: To configure a RAID 10 array, create mu

172www.gateway.comChapter 6: Configuring your RAID solutions17 Click Accept to save the configuration, then click Yes to initialize the logical drive.

173www.gateway.comConfiguring your ROMB RAID solution with the RAID BIOS Console configuration utility19 Click the Home icon on the top menu bar to re

174www.gateway.comChapter 6: Configuring your RAID solutionsConfiguring your ROMB RAID solution with the RAID Web ConsoleThe Intel RAID Web Console pr

13www.gateway.comSetting up the hardware7 Align each of the casters with its screw hole on the (new) bottom of the server and secure with one Phillips

175www.gateway.comConfiguring your ROMB RAID solution with the RAID Web Console RAID Registration Server is a module running on a RAID server that tr

176www.gateway.comChapter 6: Configuring your RAID solutionsRegistration serverThe Registration server is a RAID server that also has a registration p

177www.gateway.comConfiguring your ROMB RAID solution with the RAID Web ConsoleTo enable the registration server:1 Set a static IP address for the reg

178www.gateway.comChapter 6: Configuring your RAID solutions3 Edit the hosts file on each RAID server to resolve the registration server IP address.Ad

179www.gateway.comConfiguring your ROMB RAID solution with the RAID Web ConsoleRegistration server operationWhen the networking option is enabled in W

180www.gateway.comChapter 6: Configuring your RAID solutionsInstalling the Windows Web ConsoleTo install the Windows Web Console:1 Insert the System C

181www.gateway.comConfiguring your ROMB RAID solution with the RAID Web Console5 Select Standalone or Networking, then click Next. The Setup screen op

182www.gateway.comChapter 6: Configuring your RAID solutions10 Edit the REGSERV.DAT and HOSTS.DAT files. The installation retrieves the files for edit

183www.gateway.comConfiguring your ROMB RAID solution with the RAID Web ConsoleDe-registering and re-registering under Web ConsoleIf the registration

184www.gateway.comChapter 6: Configuring your RAID solutionsLaunching the Web ConsoleWeb console is launched from a Web Browser that supports Java scr

14www.gateway.comChapter 2: Setting Up Your Server10 Reinstall the optional control panel by following the instructions in “Removing and installing th

185www.gateway.comLaunching the Web Console2 Select the RAID controller to be managed by clicking the name of the server in the window (MCC-IN in this

186www.gateway.comChapter 6: Configuring your RAID solutions3 Select Full Access, enter you password, then click Submit. The Management Options screen

187www.gateway.comLaunching the Web ConsoleThe following table describes the options available on this screen.Configuring arrays and logical drivesAut

188www.gateway.comChapter 6: Configuring your RAID solutionsCustom RAID configurationIf you choose Custom Configuration, the Web Console displays the

189www.gateway.comLaunching the Web Console4 Click Accept to save the logical drive.If space is still available in the current array, the new logical

190www.gateway.comChapter 6: Configuring your RAID solutionsTo check the rebuild rate: Select the correct adapter from the Adapter box, then select R

191www.gateway.comLaunching the Web ConsoleRemoving a physical drive from an arrayTo selectively remove hard drives from an existing array:1 Go to the

192www.gateway.comChapter 6: Configuring your RAID solutions8510702.book Page 192 Thursday, July 7, 2005 11:21 AM

Chapter 7193Troubleshooting• Interpreting error messages and codes• Troubleshooting• Getting telephone support and trainingIf the suggestions in this

194www.gateway.comChapter 7: TroubleshootingSafety guidelinesWhile troubleshooting your server, follow these safety guidelines: Do not attempt to ope

iwww.gateway.comContents1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Front . . . . . .

15www.gateway.comProtecting from power source problemsProtecting from power source problemsSurge protectors, line conditioners, and uninterruptible po

195www.gateway.comError messagesError messagesThese messages often indicate procedural errors such as typing an incorrect keystroke or trying to save

196www.gateway.comChapter 7: TroubleshootingInvalid partition table The master boot record may be corrupt. For troubleshooting information, see “The

197www.gateway.comTroubleshootingTroubleshootingFirst stepsTry these steps first before going to the following sections: Make sure that the power cor

198www.gateway.comChapter 7: TroubleshootingTo restart and access the BIOS Setup utility:1 At the Gateway Logo screen, press any key to access the Sys

199www.gateway.comBeep codesBeep codesPost error beep codesWhenever a recoverable error occurs during the power-on self-test (POST), the BIOS displays

200www.gateway.comChapter 7: TroubleshootingAdditional beep codes provided by Intel Management ModulesIn addition to the beep codes above, the followi

201www.gateway.comLED informationLED informationThe various subsystems in this server include LEDs that can assist you in troubleshooting your system.

202www.gateway.comChapter 7: TroubleshootingDiagnostic POST LEDsThe BIOS sends a code (in raw binary) to port 80 prior to each POST task. These codes

203www.gateway.comLED informationPOST progress codes and definitionsThe following table shows the current boot progress codes and associated messages,

204www.gateway.comChapter 7: Troubleshooting0×5B Reserved for ATASMBUS0×5C Resetting SMBUS0×5D Reserved for SMBUSLocal Console0×70 Resetting the video

16www.gateway.comChapter 2: Setting Up Your ServerStarting your serverBefore you start your server for the first time: Make sure that the server and

205www.gateway.comLED information0×B3 Enabling/configuring a fixed media deviceRemovable Media0×B8 Resetting removable media device0×B9 Disabling remo

206www.gateway.comChapter 7: Troubleshooting0×F9 OS has switched to virtual address mode (SetVirtualAddressMap ( ) has been called)0×FA OS has request

207www.gateway.comLED informationPOST error messages and handlingThe following table lists the error codes, associated messages, the severity of the e

208www.gateway.comChapter 7: Troubleshooting8144 Processor 4 failed FRB-3 timer Minor Warning8160 Unable to apply microcode update to processor 1Major

209www.gateway.comLED information84F2 Server management interface failed Major Pause84F3 Baseboard management controller in update modeMajor Pause84F4

210www.gateway.comChapter 7: Troubleshooting852B Memory board B - DIMM2B not configured Major Pause8530 Memory board C - DIMM1A not configured Major P

211www.gateway.comLED information8562 Memory board A - DIMM2A mismatch Major Pause8563 Memory board A - DIMM2B mismatch Major Pause8568 Memory board B

212www.gateway.comChapter 7: Troubleshooting8590 Memory board C - DIMM1A correctable ECC errorMajor Pause8591 Memory board C - DIMM1B correctable ECC

213www.gateway.comLED information85B1 Memory board C - DIMM1B uncorrectable ECC errorMajor Pause85B2 Memory board C - DIMM2A uncorrectable ECC errorMa

214www.gateway.comChapter 7: TroubleshootingBIOSThe settings in the BIOS Setup utility are not retained Replace the CMOS battery. For more informatio

17www.gateway.comStarting your serverNormally, the server fans start and the POST begins running (you can follow the boot progress on the monitor). Th

215www.gateway.comLED informationYour CD or DVD drive tray does not open Press a straightened paper clip wire into the CD or DVD drive’s manual eject

216www.gateway.comChapter 7: Troubleshooting6 Remove all other bootable media from the server.Your server has problems booting to the USB flash memory

217www.gateway.comLED informationYour server has a SCSI hard drive and a USB flash memory device installed and the server continues to boot from the S

218www.gateway.comChapter 7: Troubleshooting Make sure that you have installed the necessary software or driver. For more information, see the card’s

219www.gateway.comLED information Make sure that the last device on the SCSI cable is correctly terminated. For more information about SCSI device co

220www.gateway.comChapter 7: TroubleshootingMonitorYour server has no video and the LED on the control panel indicates that the system is in reset mod

221www.gateway.comLED information If your server is plugged into a UPS, make sure that the UPS is connected securely to an electrical outlet, turned

222www.gateway.comChapter 7: Troubleshooting You may need to reconfigure your operating system so it recognizes the additional processor. For more in

223www.gateway.comTelephone supportTelephone supportBefore calling Gateway Customer CareIf you have a technical problem with your server, follow these

224www.gateway.comChapter 7: TroubleshootingTelephone supportGateway offers a wide range of customer service, technical support, and information servi

18www.gateway.comChapter 2: Setting Up Your Server Boot Maintenance Manager - A menu of choices that lets you configure boot options and boot environ

Appendix A225Server SpecificationsThe following specifications are for the standard configuration. Your server may contain optional equipment. All spe

226www.gateway.comAppendix A: Server SpecificationsSystem specificationsCase size10.5 × 27.8 × 17.6 inches (26.2 × 70.6 × 44.7 cm)Weight130 lbs (60 kg

227www.gateway.comSystem board specificationsSystem board specificationsProcessorFour sockets for Intel Xeon MP processors with 1 MB of L2 cache or as

228www.gateway.comAppendix A: Server SpecificationsRAIDTwo Serial ATA 150 ports from the ICH5-R supporting entry level RAID functionality, including I

229www.gateway.comFibre channel card specificationsFibre channel card specificationsBus interface266 MHz PCI-XMemory 1MB SRAM per port 1MB flash 4Kb

230www.gateway.comAppendix A: Server SpecificationsEnvironmental specificationsThe following specifications identify maximum environmental conditions.

231www.gateway.comElectronic specificationsElectronic specificationsMemory mapInterruptsThe following table reflects a typical configuration, but you

232www.gateway.comAppendix A: Server SpecificationsIRQ10 Generic, Option for SCIIRQ11 HPET #2, option for SCSI, TCOIRQ12 Mouse controllerIRQ13 System

233www.gateway.comAdditional specificationsAdditional specificationsFor more information about your server, such as memory size, hard drive size, and

234www.gateway.comAppendix A: Server Specifications8510702.book Page 234 Thursday, July 7, 2005 11:21 AM

19www.gateway.comStarting your server3 Press the up and down arrow keys to select the device you want to boot from, then press ENTER. Common choices i

Appendix B235BIOS SettingsYou can print this appendix, then record your custom BIOS settings on the printout.8510702.book Page 235 Thursday, July 7,

236www.gateway.comAppendix B: To view all BIOS settings:1 Restart your server.2 Open the System Options menu by pressing any key while your server res

237www.gateway.comThread n StatusThread n HealthMemoryTotal MemoryEffective MemoryMemory Boards InstalledCurrent ConfigurationConfigure Memory RAS and

238www.gateway.comAppendix B: Set Memory Hotplug in SRAT tableYesNoView and Configure Memory Board #(board number)Board Status Not InstalledHealthyUsi

239www.gateway.comVideoEnable On-board Video EnabledDisabledHard Disk Write Protect DisabledEnabledUSBUSB Controller Enable EnabledDisabledUSB 2.0 Con

240www.gateway.comAppendix B: Enable Slot 7 ROM EnabledDisabledEnable FC Card ROM EnabledDisabledServer ManagementConsole RedirectionCOM1 Console Redi

241www.gateway.comNIC1 MAC AddressSEL LoggingClear Log EnabledDisabledFRB InformationProcessor #(n) Information Link to Processor #n Information sub-m

242www.gateway.comAppendix B: The following 2nd level submenus are accessed from the submenu indicated in the first column.Discard Changes and ExitSav

243www.gateway.comHot Add (possible) Yes/NoBoard InterleaveBIOS submenu BIOS 2nd level submenuSetting ValueConsole Redirection Sub-MenuCOM1 Console Re

244www.gateway.comAppendix B: 8510702.book Page 244 Thursday, July 7, 2005 11:21 AM

20www.gateway.comChapter 2: Setting Up Your ServerControlling your serverLocal controlYour server can be controlled locally by installing a USB keyboa

Appendix C245Field Replaceable Unit (FRU) Kits• Available FRU kits8510702.book Page 245 Thursday, July 7, 2005 11:21 AM

246www.gateway.comAppendix C: Field Replaceable Unit (FRU) KitsAvailable FRU kitsFRU Kit DescriptionDVD/CD-RW combo kit Slimline 8X DVD/24X CD-RW comb

247www.gateway.comAvailable FRU kitsCertance DAT-72 5.25" TBU kitThe kit contains the following: Certance DAT-72 5.25" 36 GB/72 GB blank tap

248www.gateway.comAppendix C: Field Replaceable Unit (FRU) KitsROMB feature 256MB-RAM DDR2 kitThe kit contains the following: ROMB enable key 256MB-RA

Appendix D249Extensible Firmware Interface (EFI) Shell8510702.book Page 249 Thursday, July 7, 2005 11:21 AM

250www.gateway.comAppendix D: IntroductionThe EFI (Extensible Firmware Interface) Shell is an EFI application that lets other EFI applications be laun

251www.gateway.comBasic EFI Shell commandsBasic EFI Shell commandsThe following table shows a set of basic EFI Shell commands used to manage files, th

252www.gateway.comAppendix D: echo [-on | -off] | [text] Echos text to the standard output device or toggles script echoedit [filename] Opens the text

253www.gateway.comBasic EFI Shell commandspause Prompts to quit or continue (scripts only)pci [bus_dev] [func] Displays PCI device informationrconnect

254www.gateway.comAppendix D: 8510702.book Page 254 Thursday, July 7, 2005 11:21 AM

21www.gateway.comControlling your serverKeystroke mappingsDuring console redirection, the remote terminal (which may be a dumb terminal or a system wi

Appendix E255Safety, Regulatory, and Legal Information• Safety information• Legal and Regulatory Information8510702.book Page 255 Thursday, July 7,

256www.gateway.comAppendix E: Safety, Regulatory, and Legal InformationImportant safety informationYour Gateway system is designed and tested to meet

257www.gateway.comImportant Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical a

258www.gateway.comAppendix E: Safety, Regulatory, and Legal InformationRegulatory compliance statementsUnited States of AmericaFederal Communications

259www.gateway.comThe United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic d

260www.gateway.comAppendix E: Safety, Regulatory, and Legal InformationUsers should make sure, for their own protection, that the electrical ground co

261www.gateway.comLaser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IE

262www.gateway.comAppendix E: Safety, Regulatory, and Legal InformationEnvironmental informationThe product you have purchased contains extracted natu

263www.gateway.comNoticesCopyright © 2005 Gateway, Inc.All Rights Reserved7565 Irvine Center DriveIrvine, CA 92618-2930 USAAll Rights ReservedThis pub

264www.gateway.comAppendix E: Safety, Regulatory, and Legal Information8510702.book Page 264 Thursday, July 7, 2005 11:21 AM

22www.gateway.comChapter 2: Setting Up Your ServerLimitationsThe BIOS console redirection terminates after an EFI-aware operating system calls EFI Boo

265www.gateway.comIndexNumerics5.25-inch driveinstalling 77location 2Aaccessoriessafety precautions 256additional beep codes 200administrator password

266www.gateway.comfans 5keyboard 3LAN 3lock slot 3monitor 3mouse 3network 3parallel 3power 3RJ-45 3serial 3USB 2, 3VGA 3control panel 2LCD 36location

267www.gateway.cominstalling 108installing driver 107fibre channel software 108front panel board 143installing 143FRU kitsavailable 246FRU/SDR load ut

268www.gateway.comKKensington lock slot 3keyboardcleaning 61port 3troubleshooting 219LLAN jack 3LCD control panel 36LEDdiagnostic 202indicators 2, 17i

269www.gateway.comportssee connectionsPOSTerror messages 207POST (power-on self-test) 19POST error beep codes 199POST progress codesdiagnostic LEDS 20

270www.gateway.comsetting passwords 39setting up in BIOS 39supervisor password 39system 39user passwords 39using password 39Security menuBIOS Setup ut

271www.gateway.comkeyboard 219LED information 201master boot record 219memory 219monitor 220power 220power source problems 15processor 221safety guide

272www.gateway.com8510702.book Page 272 Thursday, July 7, 2005 11:21 AM

MAN 9715 SRV USR GDE R0 06/05

23www.gateway.comControlling your serverTo configure the console:1 Turn on the console system and let the operating system start.2 Click Start, All Pr

24www.gateway.comChapter 2: Setting Up Your ServerTurning off your serverEvery time you turn off your server, first shut down the operating system. Yo

iiwww.gateway.comRecording the BIOS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Caring for you

25www.gateway.comSetting up the operating systemSetting up the operating systemIf you ordered your server with the operating system already installed

26www.gateway.comChapter 2: Setting Up Your ServerInitial hardware settingsYour server comes from the manufacturer with the correct initial hardware s

27www.gateway.comConfiguring SCSI featuresConfiguring SCSI featuresThe LSI Logic MPT SCSI Setup Utility lets you configure your server’s SCSI features

28www.gateway.comChapter 2: Setting Up Your Server2 Press F2 to access the menu bar at the top of the screen, then press the HOME and END keys to sele

29www.gateway.comConfiguring SCSI features4 Use the up and down arrow keys to select one of the following options: Cancel Exit - To cancel the exit a

30www.gateway.comChapter 2: Setting Up Your Server Disable Integrated RAID (No or Yes) Support Interrupt (Hook Interrupt (default) or Bypass Interru

31www.gateway.comConfiguring SCSI featuresTo access and change the Adapter Properties List:1 Follow the instructions in “To access the LSI Logic MPT S

32www.gateway.comChapter 2: Setting Up Your Server Secondary Cluster Server (No or Yes) Termination Control (Auto) <Restore Defaults> (to dis

33www.gateway.comConfiguring SCSI features Disconnect (On or Off) SCSI Timeout (<10>) Queue Tags (On or Off) <Restore Defaults> (to di

34www.gateway.comChapter 2: Setting Up Your Server8510702.book Page 34 Thursday, July 7, 2005 11:21 AM

iiiwww.gateway.com5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Opening the BIO

Chapter 335Managing and Maintaining Your Server• Managing your server and network• Preparing for system recovery• Caring for your server8510702.book

36www.gateway.comChapter 3: Managing and Maintaining Your ServerSystem administrationGateway Server ManagerGateway Server Manager lets you manage mult

37www.gateway.comSystem administration Read information from the LCP microcontroller Update the LCP firmwareNavigationThe following table shows the

38www.gateway.comChapter 3: Managing and Maintaining Your ServerServer name View server nameAsset tab information View asset tagServer GUID View serve

39www.gateway.comSystem administrationServer securityTo prevent unauthorized use of the server, you can set BIOS startup passwords.Using BIOS security

40www.gateway.comChapter 3: Managing and Maintaining Your ServerYou ca n: Enter either password to finish starting the server. Enter the supervisor

41www.gateway.comIdentifying your serverIdentifying your serverWhile you are working on a cabinet that contains several slim servers, it can be diffic

42www.gateway.comChapter 3: Managing and Maintaining Your ServerCreating a DOS-bootable System Update Package (SUP) CDSeveral utilities available on t

43www.gateway.comCreating a DOS-bootable System Update Package (SUP) CDBooting from the SUP CD:1 Restart your server, then press any key when the Gate

44www.gateway.comChapter 3: Managing and Maintaining Your Server4 Select the CD drive on the Boot Options menu, then press ENTER. The server will now

ivwww.gateway.comProcessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221T

45www.gateway.comBaseboard Management Controller (BMC)Baseboard Management Controller (BMC)The Baseboard Management Controller (BMC) monitors system p

46www.gateway.comChapter 3: Managing and Maintaining Your Server SDR/SEL timestamp clock Board set FRU information interface Fault resilient bootin

47www.gateway.comBaseboard Management Controller (BMC) PCI SMBus is accessible to the management controller. This allows PCI add-in cards that suppor

48www.gateway.comChapter 3: Managing and Maintaining Your ServerTo update the BMC firmware without Boot Block and Force Firmware updates:1 Download th

49www.gateway.comBaseboard Management Controller (BMC)4 Move the shorting block from pins 2-3 to pins 1-2 on the Boot Block Update jumper (J1B1) on th

50www.gateway.comChapter 3: Managing and Maintaining Your Server12 Move the shorting block from pins 1-2 to pins 2-3 on the Boot Block Update jumper (

51www.gateway.comBaseboard Management Controller (BMC)3 Under Management, IPMI Configuration, click LAN and Serial Configuration, then LAN access, Use

52www.gateway.comChapter 3: Managing and Maintaining Your Server3 The web server displays the System Summary page after the user is authenticated.Usin

53www.gateway.comBaseboard Management Controller (BMC)http://hostname/webCmdPage?cmd=getSEL&first=num&last=num&onload=functionName http://

54www.gateway.comChapter 3: Managing and Maintaining Your ServerHTML ExampleIn this example, the client-side page loads the page returned by the Embed

Chapter 11Checking Out Your Gateway Server• Locating drives, ports, jacks, and controls• Locating system board components• Getting help8510702.book P

55www.gateway.comBaseboard Management Controller (BMC) Update the non-volatile storage device associated with the BMC that holds the SDR and FRU info

56www.gateway.comChapter 3: Managing and Maintaining Your Server3 Open the DIAG folder and click SELVIEW.EXE. The SEL Viewer screen opens.4 The follow

57www.gateway.comBaseboard Management Controller (BMC)5 Use the following keys to navigate the screens and menus: ENTER - to select an item from the

58www.gateway.comChapter 3: Managing and Maintaining Your ServerUsing your System Companion CDYou can use your System Companion CD to: Install hardwa

59www.gateway.comPreparing for system recoveryPreparing for system recoveryIf your system files are corrupted, you may not be able to start the server

60www.gateway.comChapter 3: Managing and Maintaining Your ServerCaring for your serverTo extend the life of your server: Be careful not to bump or dr

61www.gateway.comCaring for your serverCleaning tips Always turn off your server and other peripheral devices before cleaning any components. Use a

62www.gateway.comChapter 3: Managing and Maintaining Your Server8510702.book Page 62 Thursday, July 7, 2005 11:21 AM

Chapter 463Installing Components• Opening and closing the server case• Installing and replacing major componentsYou must open your server case to inst

64www.gateway.comChapter 4: Installing ComponentsPreparing to install componentsSelecting a place to workWork on your server in an area that: Is clea

2www.gateway.comChapter 1: Checking Out Your Gateway ServerFrontControl panelsCD orDVDdriveUSB ports5.25-inchdrive bays(2)Hot-swap hard drive bays (10

65www.gateway.comPreventing static electricity dischargePreventing static electricity dischargeThe components inside your server are extremely sensiti

66www.gateway.comChapter 4: Installing ComponentsOpening the server caseBecause the components inside your server are extremely sensitive to static el

67www.gateway.comRemoving and installing the processor air baffle3 Using a Phillips screwdriver, loosen the two captive screws on the faceplate securi

68www.gateway.comChapter 4: Installing Components Change jumper settings Remove or install the front panel I/O boardTo remove the processor air baff

69www.gateway.comRemoving and installing the center braceTo install the processor air baffle:1 Follow the instructions in “Preventing static electrici

70www.gateway.comChapter 4: Installing ComponentsTo remove the center brace:1 Follow the instructions in “Preventing static electricity discharge” on

71www.gateway.comRemoving and installing the center braceTo install the center brace:1 Align the center brace with the guides on both sides of the cas

72www.gateway.comChapter 4: Installing ComponentsClosing the server caseTo close the server case:1 Make sure that all of the internal cables are arran

73www.gateway.comInstalling drivesInstalling drivesYour server’s basic configuration includes one CD (standard) or DVD (optional) drive. Your server a

74www.gateway.comChapter 4: Installing Components2 Follow the instructions in “Opening the server case” on page 66.3 Remove the processor air baffle b

3www.gateway.comBackBackSerial portPowerconnectorMonitor portPCI slots(shown withEMI shields)Power connectorUSB portsGb networkports (2)Power supply L

75www.gateway.comInstalling drives7 Lift up on the right-rear corner of the CD or DVD drive to disengage it from the drive carrier, then remove it fro

76www.gateway.comChapter 4: Installing Components5 Remove the CD/DVD drive carrier from the server by following the instructions in “To remove the CD

77www.gateway.comInstalling drives12 Reconnect the front panel cable to the SCSI hot-swap backplane by following the instructions in “Replacing the SC

78www.gateway.comChapter 4: Installing ComponentsIf you are adding a new drive to an available 5.25-inch device bay, remove the filler panel assembly

79www.gateway.comInstalling drives11 Slide the new drive into the drive bay until the drive rails snap into place.12 Follow the instructions in “Closi

80www.gateway.comChapter 4: Installing ComponentsInstalling a hot-swap hard driveUse this procedure to add or replace hard drives in a hot-swap drive

81www.gateway.comInstalling drives2 If you are replacing a failed drive, determine which drive has failed by checking the drive status LEDs on the fro

82www.gateway.comChapter 4: Installing Components- OR -If you are adding a new drive, first remove the four screws securing the plastic retention devi

83www.gateway.comInstalling drives6 Make sure that the drive carrier’s release lever is open, then use the lever to slide the new drive into the empty

84www.gateway.comChapter 4: Installing ComponentsRemoving and installing the control panelRemoval and installation of the control panel and front pane

4www.gateway.comChapter 1: Checking Out Your Gateway ServerInteriorCardretentionclipsHot-swap fansCPU SocketsFrontCenter braceHot-swap drive bay backp

85www.gateway.comMemoryMemoryYour server has four PCI ×16 connectors on the system board for memory boards. Each memory board has sockets for four DIM

86www.gateway.comChapter 4: Installing Components Cold memory add/replacement - If your server is not in a RAID or Mirrored configuration, memory boa

87www.gateway.comMemoryHot removal and insertion of memory boardsTo replace a memory board or add memory while the system is on:1 Follow the instructi

88www.gateway.comChapter 4: Installing Components6 Pull up on the memory board handle and lift the memory board from the server.7 Install or replace D

89www.gateway.comMemoryCold removal and installation of memory boardsTo remove/replace a memory board while the system is off:1 Follow the instruction

90www.gateway.comChapter 4: Installing Components7 Push the memory board handle down into the locked position.8 Follow the instructions in “Closing th

91www.gateway.comMemoryInstalling and removing DIMMs When you change the amount of memory in this server, memory must be added to, or removed from mem

92www.gateway.comChapter 4: Installing ComponentsTo install or replace DIMMs:1 Follow the instructions in “Preventing static electricity discharge” on

93www.gateway.comMemory4 Remove the DIMM cover from the memory board.a Pull out the DIMM cover latch.b Press the DIMM cover tabs.c Press the DIMM cove

94www.gateway.comChapter 4: Installing Components6 Align the notch on the new module with the key in the memory module socket and press the module fir