Gateway 7250R Manual de usuario

A MAN US 7250R SYS RACK GDE R0 4/007250R ServerSystem Manual

Back panel 3Back panelMouse port connects a PS/2-compatible mouse.Parallel port connects a printer or other parallel device.Network port lets

System problems 93The printer is turned on but will not printThe printer prints garbled textSystem problemsThe system will not start upThe pr

94 TroubleshootingThe system is non-responsiveThe keyboard does not workPower supply alarm buzzes and power supply status LED blinks indicati

Video problems 95The mouse does not workThe system power and reset buttons are not responsive:Video problemsThe system is running but the scr

96 TroubleshootingThe image on the screen is dim or difficult to readThe color monitor displays everything in black and whiteThe displayed ch

Error messages 97The video is distortedError messagesThis section lists common error messages that you may see. These messages often indicate

98 TroubleshootingBad command or file name Make certain you entered the right command. Verify the specified drive, then try it again.If you a

Error messages 99Insert bootable media device See “The system does not recognize a SCSI drive” on page 89 for a possible solution.Backup your

100 TroubleshootingPrinter is out of paper Add paper to the printer.Make sure that the printer is online.Required parameter missing Make sure

Safety, Regulatory, and Notices 101ASafety, Regulatory, and NoticesThe Gateway 7250R Server originally shipped with a Class A rating accordin

102 Safety, Regulatory, and Notices Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make su

4 System FeaturesInterior of systemA Power supply provides power to the system components.B Expansion slot covers cover the spaces where you

Safety, Regulatory, and Notices 103WarningsWARNING: English (US)AVERTISSEMENT: FrançaisWARNUNG: DeutschAVVERTENZA: ItalianoADVERTENCIAS: Espa

104 Safety, Regulatory, and NoticesAfter you have completed the six SAFETY steps above, you can remove the system covers. To do this:1 Unlock

Safety, Regulatory, and Notices 105The system is designed to operate in a typical office environment. Choose a site that is: Clean and free o

106 Safety, Regulatory, and NoticesRegulatory compliance statementsRack MountingIf rack mounted units are installed in a closed or multi-unit

Safety, Regulatory, and Notices 107FCC Part 68 (applicable to products fitted with USA modems)Your modem complies with Part 68 of the Federal

108 Safety, Regulatory, and NoticesDOC Notice (for products fitted with an IC-compliant modem)The Industry Canada label identifies certified

Safety, Regulatory, and Notices 109European Telecommunication Information (for products fitted with EU approved modems)Marking by the symbol

110 Safety, Regulatory, and NoticesAustralia and New Zealand usersEMI statementThis device has been tested and found to comply with the limit

Safety, Regulatory, and Notices 111Laser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safe

112 Safety, Regulatory, and NoticesReference Grounding component1 Electric service equipment2 Power service grounding electrode system (NEC A

Interior of system 5JControl panel supports the indicator LEDs and the buttons to control the Server operation.K Slimline CD drive plays data

Safety, Regulatory, and Notices 113NoticesCopyright © 2000 Gateway, Inc.All Rights Reserved4545 Town Centre CourtSan Diego, CA 92121 USAAll r

114 Safety, Regulatory, and Notices8506162.book Page 114 Wednesday, May 10, 2000 10:21 AM

System Specifications 115BSystem SpecificationsThe following specifications are for the standard configuration. The server may contain option

116 System SpecificationsEnvironmental specificationsThe following specifications identify maximum environmental conditions. At no time shoul

System Specifications 117003Eh - 003Fh0040h - 0043h Programmable Timers0044h - 004Fh0050h - 0053h Programmable Timers0054h - 005Fh0060h, 0064

118 System Specifications0102h Video Display Controller0170h - 0177h Secondary Fixed Disk Controller (IDE)01F0h - 01F7h Primary Fixed Disk Co

System Specifications 119Memory mapInterruptsThe following table suggests a logical interrupt mapping of interrupt sources. It reflects a typ

120 System SpecificationsDMA usageThe following table lists the direct memory access (DMA) channels that the system typically uses and which

Index 121IndexAaccessories, safety precautions 102adapter cardsadding48replacing 46troubleshooting 91, 92add-in cardsadding48replacing 46trou

122 Indexreplacing 56CPUadding additional41heatsink 37, 41replacing 37specifications 115speed 115troubleshooting 89creating, startup diskette

6 System FeaturesSystem boardA Secondary processor fan connectorB Secondary processor connectorC Primary processor fan connectorD Primary pro

Index 123maintenance 76maintenance utilities 76management 77troubleshooting 89hardware status 81hot-plugbackplane features8backplane, replaci

124 Indexsystem fault 9line conditioners 76locksmechanical, security82software, security 82MMain menu, Setup utility 66management, hard drive

Index 125PS/2 power supply, replacing 51RRecovery Boot jumper, setting 69recovery, system 86Recycle Binemptying79recycle binresizing79regulat

126 IndexsettingBIOS Boot Block Write Enable jumper70BMC Boot Block Write Enable jumper70BMC Firmware Update jumper 72CMOS Clear jumper 68FRB

Index 127Intrusion Detection Enable jumper 7Password Clear jumper 7Recovery Boot jumper 7removing 60replacing 60Wake on LAN Enable jumper 7sy

A MAN US 7250R SYS RACK GDE R0 4/007250R ServerSystem Manual

System board 7JPrimary IDE connectorK Secondary IDE connectorL ATX front panel connectorM Front panel connector, 16-pinN BatteryO Isolated se

8 System FeaturesHot-plug backplaneSCSI connector connects the SCSI cable from the RAID controller.Power connector connects the power cable f

Front panel board 9Front panel boardThe front panel board supports the LEDs and buttons accessible from the front panel. The buttons and LEDs

10 System FeaturesRiser cardThe riser card includes a PCI bridge to support the two PCI expansion slots through the PCI expansion slot on the

Setting up the server 112System SetupSetting up the serverUse the instructions on the quick guide poster that came with the server to assembl

12 System SetupStarting the serverBefore you start the server for the first time, make sure: If the power supply is autosensing, it will not

iContentsPreface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Turning off the server 13Understanding the Power-On Self-TestWhen you turn on your server, the power-on self-test (POST) routine checks the s

14 System Setup To turn off the server in Windows NT:1 Click Start, then select Shut down the computer?, then Shut Down.2 Click OK. The opera

Resetting the server 15Resetting the serverIf your server does not respond to keyboard or mouse input, you may have to close programs that ar

16 System Setup8506162.book Page 16 Wednesday, May 10, 2000 10:21 AM

Preventing static electricity discharge 173Case AccessPreventing static electricity dischargeBefore opening the server case, follow these pre

18 Case AccessOpening the caseThe only components that are accessible from the outside of the chassis are the front panel indicator lights. T

Opening the case 19Opening the bezelThe bezel covers the removable media drives, the hot-plug drives, and the front panel controls. To access

20 Case Access3 Remove the three screws from the top edge of the back panel.4 Slide the top panel slightly to the back, disengaging the top e

Closing the case 21 To replace the top panel:1 Place the top panel on the top of the chassis approximately 3/4-inch back from the front of th

22 Case Access8506162.book Page 22 Wednesday, May 10, 2000 10:21 AM

ii Replacing the slimline CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Memory . . . . . . . . . . . .

Drives 234Replacing and Adding Internal DevicesDrivesThere are several types of drives and similar devices that can be installed in the serve

24 Replacing and Adding Internal DevicesDrive cabling informationThe system includes three different types of drive cables. Each drive cable

Drives 254Remove the diskette drive tray by removing the two screws from the front panel.5 Pull the tray out of the chassis.6 Remove the driv

26 Replacing and Adding Internal Devices7 If necessary, set any jumpers on the drive. (See your drive documentation for proper drive jumper s

Drives 27 To replace a failed drive:1 Before you remove the failed drive, use the appropriate software and utilities installed on the system

28 Replacing and Adding Internal Devices6 Install the new drive in the carrier using the four screws you removed in Step 5.7 Align the drive

Drives 29 To install an additional hot-plug drive:1 Remove the drive carrier from the drive bay by unclipping the retention lever and rotatin

30 Replacing and Adding Internal Devices4 Install the new drive in the carrier using the four screws you removed in Step 3.5 Align the drive

Drives 313For easier access to the CD drive, remove the cables to the diskette drive as described in “Replacing the diskette drive” on page 2

32 Replacing and Adding Internal Devices9 Reinstall the CD drive tray in the chassis and secure it with the three screws you removed in Step

iiiManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Direct Platform Control (DPC)

Memory 33MemoryFour DIMM sockets on the system board support up to 2.0 Gigabytes (GB) of PC/100 SDRAM.Replacing memoryThe DRAM DIMMs supporte

34 Replacing and Adding Internal Devices3 Pull open the socket clamps on each side of the DIMM socket, then lift the DIMM out of the socket.

Memory 35Adding memoryThe DRAM DIMMs supported by the server board conform to the following standards: 128 MB, 256 MB, and 512 MB ECC DIMMs

36 Replacing and Adding Internal Devices5 Gently press the DIMM into the socket until it is firmly seated. Inserting the DIMM automatically l

Processors 37ProcessorsThe system is compatible with the Intel® Pentium® III 600 MHz and faster processors with 100 MHz front-side bus (FSB).

38 Replacing and Adding Internal Devices4 Place the head of a flat-bladed screwdriver between the processor module and the tab on the side of

Processors 397Pull the processor up and out of the slot.8 If the heatseink is separate, attach it to the processor.8506162.book Page 39 Wed

40 Replacing and Adding Internal Devices9 Align the new processor with the processor slot (note that the processor slot is keyed so the proce

Processors 41When adding a second processor order a processor upgrade kit from Gateway. The kit includes the processor, a fansink or heatsink

42 Replacing and Adding Internal Devices5 Align the new processor with the processor slot. Note that the processor slot is keyed so the proce

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Replacing the battery 43Replacing the batteryThe battery provides power for the system real-time clock and CMOS memory, which holds the syste

44 Replacing and Adding Internal Devices3 Turn off the server, disconnect the power cord and all external peripheral devices.4 Open the case

Replacing the battery 45 Turn off the server, remove the cover, and make sure that all cables inside the case are attached securely. Also, m

46 Replacing and Adding Internal DevicesExpansion cardsThe server has two expansion slots on the riser card that can be used for a variety of

Expansion cards 476If the card is a full length card, slide the card guide behind the fans by pushing out the lever and sliding the card guid

48 Replacing and Adding Internal Devices8 Replace the expansion slot cover bracket and tighten the thumbscrew.9 Replace the card guide by sli

Expansion cards 494Locate an available slot and remove the slot cover by removing the thumbscrew on the slot cover bracket, then remove the s

50 Replacing and Adding Internal Devices6 If the card is a full-length expansion card, press the lever to release the card guide and slide th

Replacing the power supply 518Replace the expansion slot cover bracket and tighten the thumbscrew.9 Replace the card guide by sliding it back

52 Replacing and Adding Internal Devices3 Open the power supply cover by removing the two screws that secure it in place, then swing the cove

Conventions used in this manual vPrefaceConventions used in this manualThroughout this manual, you will see the following conventions:Convent

Replacing the power distribution board 53Replacing the power distribution boardThe power distribution board is beside the power supply and se

54 Replacing and Adding Internal Devices6 Place the replacement board in the chassis in the same orientation as the original board, then repl

Replacing the fans 554Pull out on the tabs on both sides of the fan and lift the fan out of the fan assembly.5 Insert the new fan into the fa

56 Replacing and Adding Internal DevicesReplacing the front panel boardThe front panel board is mounted on the front of the chassis, inside t

Replacing the hot-plug backplane 57Replacing the hot-plug backplaneThe four drive hot-plug backplane is at the back of the hot-plug drive cag

58 Replacing and Adding Internal Devices7 Remove the six screws that secure the backplane to the hot-plug drive bay and remove the backplane.

Replacing the hot-plug backplane 5910Replace the drive bay in the chassis. Make sure the tabs on the bottom of the drive bay fit into the slo

60 Replacing and Adding Internal DevicesReplacing the system boardThe system board integrates the other elements of the system, such as the p

Replacing the system board 616Remove the three screws that secure the fan assembly to the chassis, then lift the fan assembly up and place it

62 Replacing and Adding Internal Devices8 Remove the eleven screws that secure the system board to the chassis, then lift the system board ou

vi PrefaceGetting additional informationLog on to the Gateway technical support area at www.gatewayatwork.com to find information about your

Replacing the system board 6310Place the new system board in the chassis. Make sure the two standoffs with shoulders fit into the matching ho

64 Replacing and Adding Internal Devices16 Replace any expansion cards you removed from the system in Step 3. (See “Replacing an expansion ca

About the BIOS Setup utility 655Using the BIOS Setup UtilityAbout the BIOS Setup utilityThe server BIOS has a built-in setup utility that let

66 Using the BIOS Setup UtilityAs you select items on the Main menu or in submenus, you see specific information related to the current selec

Updating the BIOS 67Updating the BIOSIf you need a new version of the BIOS, you can download the BIOS update from the technical support area

68 Using the BIOS Setup UtilitySetting the system board jumpersThe system board has three jumpers. Each of these jumpers has a specific funct

Setting the system board jumpers 69The following table shows the settings required to perform this task. Make sure you turn off the server an

70 Using the BIOS Setup UtilityBIOS Boot Block Write Enable jumperThe BIOS Boot Block Write Enable jumper on the system board (pins 13 throug

Setting the system board jumpers 71The following table shows the settings required to allow programming of the BMC boot block. Make sure you

72 Using the BIOS Setup UtilityIntrusion Detection Enable jumperThe Intrusion Detection Enable jumper on the system board (pins 5 through 7 o

Standard features 11System FeaturesStandard features As many as two Intel® Pentium III processors with 100 MHz Front Side Bus (FSB) in Slot

Setting the system board jumpers 73The following table shows the settings required to let you update the BMC firmware. Make sure you turn off

74 Using the BIOS Setup Utility8506162.book Page 74 Wednesday, May 10, 2000 10:21 AM

Avoiding power source problems 756Managing the ServerAvoiding power source problemsSurge suppressors, line conditioners, and uninterruptible

76 Managing the ServerLine conditionersA line conditioner protects the server from the small fluctuations in voltage from an electrical suppl

Maintain and manage your hard drive 77Use Check Disk from once a week to once a month, depending on how often you use the server. Also use Ch

78 Managing the ServerBacking up filesRegularly backing up your files protects you from losing data and lets you keep fewer files on your har

Maintain and manage your hard drive 79Deleting temporary Internet filesAs you visit Web sites, your browser stores temporary Internet files o

80 Managing the ServerProtecting the server against virusesA virus is a program that attaches itself to a program or data file on a computer,

System administration and control 81System administration and controlThe server has three server-management tools included to enable administ

82 Managing the ServerDirect Platform Control (DPC) ConsoleThe Direct Platform Control (DPC) Console provides remote emergency management of

2 System FeaturesFront panelDiskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.Control panel contains the LED indicators and

System administration and control 83Using passwordsIf you set and enable a user password but not an administrator password, enter the user pa

84 Managing the ServerSummary of software security featuresThe following table lists the software security features and describes what protec

System administration and control 85Control access to the system other than BIOS Setup (set user password)To control access to the system, se

86 Managing the ServerSystem recoveryTake precautions that allow you to recover damaged files and recover your system in the event that your

Introduction 877TroubleshootingIntroductionIf the server does not operate correctly, re-read the instructions for the procedures you have per

88 TroubleshootingTroubleshooting guidelinesAs you troubleshoot the server, keep the following guidelines in mind: Never remove the chassis

Hard drive problems 89Hard drive problemsThe system does not recognize a SCSI driveMemory and processor problemsThe system detected memory er

90 TroubleshootingThe system does not recognize a new or second processorModem problemsThe system does not recognize the modemA memory chip i

Peripheral/Adapter problems 91Peripheral/Adapter problemsThe system does not recognize a SCSI deviceThe system does not recognize the diskett

92 TroubleshootingThe diskette drive LED illuminates continuouslyThe system does not recognize an expansion cardPrinter problemsThe printer w